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About the Role

Join Expedia Group as a Senior Product Manager for Brand Expedia (BEX), a trusted name in global travel. You will own a significant part of BEX's lodging customer experience, focusing on how travelers discover, book, and arrive at their accommodations. This role involves designing and delivering experiences for families, aiming to make Expedia a trusted guide rather than just a catalog. It's a high-ownership position requiring influence across teams to define customer problems, align stakeholders, and drive execution.

Responsibilities

Shape how millions of travelers experience finding and booking a stay on Expedia, from search to arrival.
Develop deep empathy for specific traveler segments by understanding their search behavior, anxieties, and trust factors.
Translate customer insights into a clear product roadmap, balancing immediate improvements with long-term differentiated experiences.
Partner with Experience Design to craft coherent end-to-end experiences across all surfaces.
Drive a rigorous experimentation program, defining hypotheses, success metrics, and making ship/iterate/stop decisions.
Operate effectively in a platform-dependent organization, managing dependencies and communicating trade-offs.
Apply AI/ML thinking to consumer experience problems for safer, measurable, and meaningful customer benefits.

Requirements

8+ years of relevant professional experience in B2C product management with a bachelor's degree, or 6+ years with a master's, or equivalent professional experience.
Demonstrated experience owning consumer-facing product areas across their full lifecycle with measurable business outcomes.
Strong customer intuition to understand traveler problems and translate them into product decisions.
Proven experimentation mindset with the ability to design tests, define guardrails, interpret results, and make data-informed decisions.
Track record of shipping work through cross-functional teams without direct management.
Strong UX partnership instinct, having worked closely with design to craft coherent end-to-end experiences.
Experience in online travel, lodging, or a comparable consumer marketplace is preferred.
Deep familiarity with consumer shopping and booking surfaces is preferred.
Familiarity with personalization, recommendation systems, or AI-powered search features is preferred.
Comfort in a matrixed, platform-dependent organization is preferred.
Strong written communication skills for PRDs, executive narratives, and decision documents is preferred.

Skills

B2C product management
Customer discovery
Product roadmap development
Cross-functional team collaboration
Experimentation design and analysis
UX partnership
AI/ML thinking
Written communication

Location

Austin
Seattle

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's degree
Master's degree

Salary/Compensations

$173,000.00 - $242,500.00
Potential to increase pay up to $277,000.00 based on performance

Benefits

Medical coverage
Dental coverage
Vision coverage
Paid time off
Employee Assistance Program
Wellness reimbursement
Travel reimbursement
Travel discounts
International Airlines Travel Agent Network (IATAN) membership

About the Company

Expedia Group helps travelers explore the world with confidence and ease through its consumer brands (Expedia, Hotels.com, Vrbo), B2B travel business, and travel advertising offerings.
Expedia Group is committed to providing an inclusive and accessible recruiting experience.
Expedia Group's email domain is @expediagroup.com.
The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
This employer participates in E-Verify.
The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.