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About the Role
XYZ Storage is seeking a Client Experience Manager (CEM) to join their growing team. This role is responsible for maintaining XYZ Storage's reputation for unparalleled customer service, assisting customers, renting storage units, and supporting daily operations and sales.
Responsibilities
- Assist customers
- Rent storage units
- Sell merchandise and services
- Open and close the facility
- Keep all areas clean and presentable
- Perform locker checks
- Clean the office and kitchen
- Ensure trucks are well maintained, cleaned and parked in an orderly fashion
Requirements
- Demonstrate confidence
- Quickly ascertain the needs of leads
- Quickly sell features and close the sale
- Send a cover letter and resume
Skills
- Customer service
- Sales
Location
- Canada
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $19.50 - $21 / hour
- Quarterly Bonus up to $2,100 a year
Benefits
- RRSP Program with Matching up to $500 a year
- Free Lunch
- Benefits Program
- Paid Courses
- Paid Personal Days
- Milestone Appreciation Awards and Gifts
- Mentorship
- Career Path
- Paid Training
- Birthday Recognition and Gifts
About the Company
- XYZ Storage is Canada’s premier self-storage provider.
- Recognized as one of the Best Workplaces™ in Canada for 2026.
- Supportive culture where career growth is encouraged.
- Dedicated to providing exceptional service to customers.
- Believes in taking care of employees through generous benefits and advancement opportunities.
Equal Opportunity
- XYZ Storage embraces and promotes diversity, inclusion and acceptance in our workplace.
- Proud to be an equal opportunity employer.
- Selects applicants on the basis of their qualifications.
- Encourages applications from all qualified individuals.
- Will reasonably accommodate individuals with accessibility needs.
- Candidates requiring accommodation during the recruitment process should let the HR team know once contacted.