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About the Role

Jennifer Fisher is seeking a Client Advisor to deliver world-class experiences for clients. The ideal candidate will have a strong clienteling background, a passion for operations, and an entrepreneurial spirit. Client Advisors are brand ambassadors who build meaningful relationships, provide exceptional luxury experiences, and act as trusted style advisors.

Responsibilities

• Create memorable, personalized shopping experiences that reflect the Jennifer Fisher brand and luxury service standards.
• Build authentic relationships by understanding each client's lifestyle, preferences, and wardrobe needs.
• Serve as a trusted style advisor by confidently recommending products and styling solutions.
• Consistently exceed individual sales goals through relationship-based selling and exceptional service.
• Anticipate client needs while delivering thoughtful follow-up before, during, and after each purchase.
• Develop and maintain a robust clientele through proactive outreach, appointment selling, personalized communication, and client follow-up.
• Utilize CRM and clienteling tools to build long-term customer relationships and drive repeat business.
• Identify opportunities to acquire new clients while strengthening relationships with existing clientele.
• Leverage store events, new product launches, and exclusive experiences to engage clients and increase brand loyalty.
• Embody the Jennifer Fisher brand through professionalism, product expertise, and exceptional presentation.
• Become an expert on product collections, craftsmanship, materials, and seasonal launches.
• Share the story behind the brand and collections to create meaningful client connections.
• Maintain current knowledge of industry trends, competitive brands, and luxury retail best practices.
• Support daily boutique operations including merchandising, replenishment, inventory management, stock organization, transfers, fulfillment, and visual presentation.
• Maintain exceptional boutique standards that reflect a luxury shopping environment.
• Accurately complete POS transactions, omnichannel fulfillment, and operational processes.
• Protect company assets by following all inventory control and Loss Prevention policies.
• Foster a collaborative, positive, and high-performing team environment.
• Support store initiatives, events, and business objectives.
• Demonstrate flexibility by contributing wherever needed to ensure operational excellence and an exceptional client experience.
• Actively participate in training, coaching, and professional development opportunities.

Requirements

• 2+ years of successful sales experience within luxury, premium contemporary, designer, fine jewelry, or elevated specialty retail.
• Proven ability to consistently exceed sales goals and build a loyal client following.
• Strong clienteling experience with a passion for developing long-term customer relationships.
• Exceptional interpersonal, communication, and relationship-building skills.
• Passion for luxury fashion, jewelry, styling, and creating memorable customer experiences.
• Strong business acumen with the ability to interpret sales opportunities and drive results.
• Detail-oriented with excellent organizational and time management skills.
• Comfortable working in a fast-paced, entrepreneurial retail environment.
• Proficiency with POS systems and retail technology; CRM experience preferred.
• Flexible availability, including evenings, weekends, and holidays.
• Experience working within luxury, designer, or fine jewelry retail.
• Omnichannel selling and fulfillment experience.
• Existing clientele within a luxury retail market is a plus.

Skills

• Clienteling
• Sales
• Relationship Building
• Customer Service
• Styling
• Merchandising
• Inventory Management
• POS Systems
• CRM
• Communication

Location

• New York, NY

Work Type

• Full-time
• Onsite

Experience Level

• 2+ years

Salary/Compensations

• $24.00 - $26.00 per hour

Benefits

• Commission earnings
• Bonus
• Centric Brands sponsored benefit programs

About the Company

• Jennifer Fisher is a retail brand focused on delivering world-class experiences for clients.
• At Jennifer Fisher, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent.

Equal Opportunity

• Jennifer Fisher is an Equal Opportunity Employer