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About the Role
Radiant is seeking an experienced HVAC Field Supervisor with strong residential HVAC knowledge to lead installation teams and ensure quality workmanship. This hands-on role involves field problem-solving, coaching technicians, and maintaining high standards for installations.
Responsibilities
- Perform quality control inspections on new HVAC system installations.
- Ensure installations meet Radiant's standards for quality, safety, performance, and code compliance.
- Run warranty and recall calls related to new installations.
- Diagnose installation issues and complete or coordinate corrective actions.
- Provide hands-on technical support to installation and service technicians in the field.
- Coach installers on proper installation practices, troubleshooting, and customer communication.
- Coordinate with the Installation Manager to review jobs and support field crews.
- Support crews on complex installations and challenging calls.
- Verify and adjust airflow following ductwork and system installations.
- Meet with inspectors when needed.
- Assist with sizing and planning for large duct replacement projects.
- Communicate recurring installation concerns to management for additional training.
- Build relationships with manufacturer representatives to stay current on equipment and practices.
- Ensure warranty parts and returned materials are properly documented and processed.
Requirements
- 3–5+ years of HVAC field experience
- Strong residential HVAC installation experience preferred
- Strong troubleshooting and diagnostic skills
- Ability to inspect HVAC installations and identify workmanship, airflow, performance, and code concerns
- Experience with ductwork, airflow, system startups, and equipment commissioning
- Ability to coach and develop installers in the field
- EPA Certification
- Applicable state licensing as required
- Valid driver's license with an insurable driving record
- Strong communication, organization, and problem-solving skills
- Comfortable using an iPad and basic computer programs
- ServiceTitan experience is a plus
Skills
- HVAC installation
- Troubleshooting
- Diagnostics
- Quality control
- Coaching
- Communication
- Organization
- Problem-solving
- iPad usage
- Basic computer programs
Location
- Austin
Work Type
- Field
- Full-time
Experience Level
- Experienced
Education Level
- EPA Certification
- Applicable state licensing
Benefits
- Competitive compensation
- Medical, Dental & Vision Insurance
- 401(k) with 4% company match
- Paid Time Off
- Wellness Days
- Paid Holidays
- Paid Parental Leave
- Company vehicle for eligible field responsibilities
- Ongoing technical training and development
- Career growth opportunities
About the Company
- Since 1999, Radiant has been Austin’s bold and quirky solution for plumbing, HVAC, and electrical.
- We take our work seriously, take care of our customers, and invest in developing great technicians.