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About the Role

Manage HELP’s supportive housing program at HELP One Building C, a newly constructed building in Brooklyn, supervising all service staff and coordinating day-to-day activities. Serve as the liaison to funding agencies, ensuring program targets are met and quality service is delivered to tenants in 48 units.

Responsibilities

• Direct supervision of social services staff.
• Coordinate with DSS/ HRA or other tenant referral sources to verify tenant eligibility and provide support for ongoing maintenance of benefits.
• Liaison with the Property Manager and with security and maintenance staff to facilitate the safety and well-being of all tenants.
• Develop a strong relationship with community agencies and local community groups.
• Timely completion and submission of all program reports.
• Ensure the integrity of the AWARDS case management system and all other program records.
• Liaison with community leaders, businesses, and neighborhood-based organizations, developing additional program resources when appropriate.
• Liaison with all funding agencies to ensure programs are meeting all required program targets.

Requirements

• Master’s degree required; LMSW preferred.
• At least three years’ experience in case management.
• At least three years’ management experience, including proven supervisory, staff development, program management, and budgetary skills.
• Experience working with homeless and/or at-risk populations preferred.
• Experience working with rental assistance programs and other housing subsidies preferred.
• Excellent interpersonal and verbal communication skills.
• Excellent organizational skills.
• Computer literacy, particularly with Microsoft Office applications.

Skills

• Case management
• Management
• Supervisory skills
• Staff development
• Program management
• Budgetary skills
• Interpersonal skills
• Verbal communication skills
• Organizational skills
• Microsoft Office applications

Location

• 314 Hinsdale Street, Brooklyn, NY 11207

Work Type

• Full-time

Experience Level

• 3+ years in case management
• 3+ years in management

Education Level

• Master's degree
• LMSW preferred

Salary/Compensations

• Not less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

Benefits

• Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
• Generous Paid Time Off!
• 401(k) with Company contribution

About the Company

• HELP USA is one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.
• With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, HELP USA has helped over 500,000 people facing homelessness and poverty to build better lives.

Equal Opportunity

• EOE.
• A Drug-Free Workplace.