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About the Role

The Catering Sales Manager will market the Hotel’s services locally and nationally to build guest relationships and business opportunities. This role involves interacting with current, future, and prospective guests, developing a network of guest opportunities, and negotiating contracts for corporate bookings to maximize hotel revenues while minimizing marketing expenses.

Responsibilities

• Plan and maintain regular communications with, and actively solicit additional business from Hotel’s Corporate key accounts.
• Communicate and/or meet with parties interested in the Hotel’s services and assess their needs and suitability for the Hotel’s function space.
• Prepare event proposals with various options for Hotel services and products, ensuring high guest satisfaction and profitability.
• Negotiate, prepare, and review terms of contracts for Hotel services in compliance with Hotel guidelines.
• Meet or exceed targets for prospecting sales opportunities and revenue streams.
• Execute and manage internal processes to reserve and confirm negotiated contract services.
• Promote high visibility of Hotel through active involvement in industry associations and trade shows.
• Support and promote all Corporate programs to increase customer awareness of Omni Hotels.
• Maintain high quality guest offerings and contribute to the protection and cleanliness of the owner's physical assets.
• Maintain a record of prompt and regular attendance at assigned work location and for work assignments.
• Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors.
• Use computer and electronic devices and related software properly and effectively for communication and reporting.
• Plan, prioritize, and implement sales strategies and sales plans, managing multiple tasks and deadlines in a fast-paced environment.
• Complete assigned tasks and projects in a timely manner.
• Contribute to and support the maintenance of a safe working environment for guests and coworkers.
• Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements.
• Attend and contribute to regular meetings of the sales team and Hotel leadership.

Requirements

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Excellent interpersonal and sales related experience.
• Exceptional organizational and supervisory skills.
• Knowledge of food and beverage menus, food preparation and presentation.
• Ability to act independently with minimal or no supervision.
• Ability to communicate customer needs and resolve complaints independently.
• Sales ability and skill in both oral and written form.
• Must possess basic computational ability.
• Must possess computer skills, including Microsoft Word, Excel and Delphi.
• Ability to establish and master goals.

Skills

• Sales
• Communication
• Interpersonal skills
• Organizational skills
• Supervisory skills
• Food and beverage knowledge
• Computer proficiency (Microsoft Word, Excel, Delphi)

Location

• Austin, TX

Work Type

• Full-time

Experience Level

• Past catering/conference service/sales experience preferred
• CMP Certification Preferred

Education Level

• College or equivalent education required
• Bachelor’s Degree preferred

About the Company

• Omni Austin Hotel Downtown blends Texas charm with modern luxury, offering a unique experience that captures the spirit of downtown Austin.
• Omni associates thrive in a dynamic and upbeat environment, supported by comprehensive training, mentorship, and opportunities for career growth.
• We foster a culture built on respect, gratitude, and empowerment.
• Omni Hotels & Resorts is recognized for exceptional service and genuine hospitality.

Equal Opportunity

• Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
• Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
• If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.