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About the Role

The Law Office of Bryan Fagan is seeking an experienced and motivated Sales Representative/Ambassador to join their dynamic Intake team. This role is one of the first points of contact for prospective clients, responsible for evaluating and qualifying leads, and guiding them through the initial legal intake process. The ideal candidate will possess excellent customer service skills, solid sales acumen, and the ability to effectively communicate the value of legal services.

Responsibilities

Complete high volume and prompt client communication via phone, email, and online channels, in efforts to explain our valuable legal services.
Maintain a high level of customer service and professionalism in all interactions.
Conduct initial consultations to gather information and determine potential clients' legal needs.
Schedule appointments with attorneys for qualified leads.
Meet and or exceed sales goals.
Handle all administrative tasks timely and accurately: data entry, prepare and send documents, reporting on lead conversion, etc.
Maintain strong and concise communication with internal teams regarding leads.

Requirements

Computer proficiency with MS Office or Google Suite, and experience with CRM software, preferably HubSpot.

Skills

Excellent customer service skills
Solid sales acumen
Ability to effectively communicate the value of legal services

Location

Austin

Work Type

Full Time

Experience Level

2+ years of sales experience in a legal intake specialist role or similar business to customer sales role that is highly customer service focused.

Education Level

HS School diploma or equivalent required; associate or bachelor's degree preferred.

Benefits

Affordable medical, dental, vision, 401K (with a 5% company match), and life insurance.

About the Company

The Law Office of Bryan Fagan excels in family, estate planning & probate, and criminal law matters.
We have (11) offices in Texas: (2) offices in Houston (Corporate and River Oaks), and (1) office in Atascocita, Humble, Kingwood, The Woodlands, Austin, Dallas, San Antonio, Fort Worth, and Humble.
Earn more with competitive pay AND sales-based bonuses!
We provide ongoing training to support growth and development.
We work smart & and play hard! We LOVE to celebrate and have fun!
Enjoy a business casual dress code.

Equal Opportunity

We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.