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About the Role

As an Account Executive, you will be central to the in-house team, facilitating connections between clients, media partners, and creative colleagues. You will manage trafficking documents, workback schedules, and billing, while supporting the Account Manager and Account Director. This role requires someone who can follow direction and proactively identify next steps.

Responsibilities

• Manage the development and population of trafficking documents across all lines of business, coordinating asset collection and validating campaign details with English and French agency counterparts.
• Build workback schedules and maintain alignment across clients, media partners, and the internal team throughout the project lifecycle.
• Set up and manage projects and deliverables in the project management system, keeping dates and details current for client and team status meetings.
• Take meeting notes and distribute clear action points to the relevant stakeholders after each client or team session.
• Coordinate and schedule meetings with the right people at the right time.
• Manage billing processes including creating purchase orders, estimates, and sales orders; track hours and support budget management in the project management system.
• Stay informed on industry trends and innovations; bring relevant insights to the team and clients.
• Support the Account Manager and Account Director on projects as needed, stepping in wherever the team needs you.

Requirements

• Experience in an account coordination, junior project management, or similar role within an advertising agency or in-house creative team.
• Hands-on experience delivering print and digital creative projects, with a solid understanding of digital and social channels.
• Confidence communicating with clients and presenting information clearly in a professional setting.
• Experience managing billing detail, tracking project hours, and supporting project budget administration.
• Strong organisational skills and attention to detail across fast-moving, multi-stakeholder projects.
• A proactive working style — able to take direction and take initiative in equal measure.
• Proficiency with Gen AI tools relevant to account and project management work.
• Experience building personal workflows to improve efficiency and output quality.
• Agentic approach to project coordination: able to break complex tasks into clear steps and identify the most effective path forward.
• Ability to critically evaluate AI outputs and apply sound human judgment.

Skills

• Gen AI tools
• Project management
• Account coordination
• Digital creative projects
• Print creative projects
• Digital channels
• Social channels
• Client communication
• Presentation
• Billing management
• Budget administration
• Organizational skills
• Attention to detail
• Proactive working style
• Workflow optimization
• AI output evaluation
• Human judgment

Location

• Toronto, Canada

Work Type

• Hybrid

Experience Level

• Associate

Salary/Compensations

• $59,500—$66,500 CAD

About the Company

• Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands.
• We partner with over 300 clients in 40+ countries and counting.
• Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
• As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work.
• Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
• Our values shape everything we do: Be Ambitious to succeed, Be Imaginative to push the boundaries of what’s possible, Be Inspirational to do groundbreaking work, Be always learning and listening to understand, Be Results-focused to exceed expectations, Be actively pro-inclusive and anti-racist across our community, clients and creations.
• OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets.
• Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Equal Opportunity

• OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected.
• All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.