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About the Role

As Director of Internal Communications, you will lead the strategy and execution of communication across VEG, ensuring leaders, hospital teams, and VQ teams receive clear, consistent, meaningful messaging that aligns the organization around priorities and reinforces VEG’s culture. This role is the connective tissue between executive vision, operational priorities, and frontline understanding. You’ll partner closely with senior leaders to translate complex initiatives into communication that is simple, timely, human, and actionable. As VEG continues to scale, you’ll build the systems, channels, messaging frameworks, and team capability needed to make internal communications a strategic advantage.

Responsibilities

Lead VEG’s internal communications strategy, including messaging priorities, cadence, channel strategy, and planning processes that support company priorities and leadership alignment.
Partner with senior leaders to translate strategy, organizational updates, enterprise change, launches, and culture initiatives into clear, audience-specific communications.
Oversee internal communications channels, including Workvivo, intranet/ServiceNow, newsletters, leadership meetings, email strategy, and internal communication calendars.
Support executive communications, including town halls, leadership updates, board/shareholder-related messaging, crisis communication playbooks, and major company narratives.
Lead, develop, and level up the Internal Communications team by creating scalable processes for planning, approvals, content execution, analytics, and cross-functional collaboration.
Stay close to hospital leaders and frontline VEGgies to understand what is landing, what is creating noise, and how communication can better drive clarity, engagement, trust, and action.

Requirements

8–12+ years of experience in internal communications, corporate communications, executive communications, change communications, or a related communications function.
Experience communicating across large, complex, or multi-location organizations, with the ability to tailor messages for different audiences, including frontline teams, leaders, and headquarters functions.
Exceptional writing, storytelling, editing, and message design skills, with the ability to translate complex or sensitive topics into clear, compelling communication.
Strong executive presence and cross-functional collaboration skills, with experience advising senior leaders and influencing stakeholders across teams.
Experience using internal communications platforms and tools such as Workvivo, intranet platforms, newsletters, project management tools such as Monday.com, and/or engagement analytics.
A strong ownership mentality, sound judgment, and the ability to balance strategy with execution in a fast-moving, high-growth environment.

Skills

Internal communications
Corporate communications
Executive communications
Change communications
Writing
Storytelling
Editing
Message design
Executive presence
Cross-functional collaboration
Workvivo
Intranet platforms
Newsletters
Project management tools
Monday.com
Engagement analytics

Location

Headquarters

Work Type

In-person

Experience Level

8-12+ years

Salary/Compensations

$160,000 - $220,000 base + bonus

Benefits

Competitive Compensation
Bonus
Comprehensive health and wellness benefits that start on day one
Access to free therapy or counseling
Paid parental leave, up to 12 weeks at 100% of regular salary
Inclusive fertility and family-building care for all types of families
Unlimited PTO
Generous employee referral program
Casual office attire
Ability to bring your fur baby to work
Cool VEG swag
Food in the fridge
Free lunches twice a week
Company laptop
Monthly cell phone reimbursement

About the Company

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience.
VEG has expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need.
VEG is a 2025 and 2026 certified Great Place to Work®.
VEG is rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them.
The VQ (VEG Headquarters) team builds technology to make hospitals more efficient, recruits and grows incredible VEGgies, and brings the brand to life through marketing, ensuring hospitals and people have everything they need to help pets and their families.

Equal Opportunity

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness.
Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work.
We are devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered.
Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.