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About the Role

NTT DATA is seeking a proven Senior Contract Manager with strong private cloud delivery experience and a demonstrated record of success supporting public sector and government contract environments. This role will provide contract leadership, governance, and delivery oversight for private cloud services while coordinating across customers, internal delivery teams, vendors, and partners. The Senior Contract Manager will also track licensing, warranty obligations, contract extension deadlines, renewals, and related deliverables to support timely decision-making, compliance, and successful execution.

Responsibilities

Provide leadership, oversight, and management of customer-facing private cloud and public sector contract delivery to ensure performance against contract, service, schedule, cost, risk, and project requirements.
Manage all aspects of contract management from planning through execution while working closely with the Account Manager, customer, stakeholders, vendors, and delivery teams to achieve program goals and contract objectives.
Monitor and manage activities throughout the contract lifecycle, including deliverables, change orders, contract modifications, renewals, extensions, warranty obligations, licensing requirements, and compliance milestones.
Analyze business, operational, and customer requirements and translate them into actionable contract delivery plans, implementation activities, and measurable outcomes.
Coordinate cross-functional interactions with NTT DATA teams, including Product Management, Customer Support, Cloud Operations, Procurement, Finance, Legal, and Delivery Operations, to drive successful private cloud contract delivery.
Plan and facilitate weekly, monthly, and quarterly leadership reviews focused on contract status, private cloud service performance, schedule, cost, risk, licensing, warranty, renewal, and extension readiness.
Coach project leaders and delivery teams on contract management fundamentals, government contractor expectations, private cloud delivery governance, customer communications, and contract compliance practices.

Requirements

5+ years of experience working within public sector, state and local government, or federal government services environments.
5+ years of public sector or government contractor IT program, contract, or delivery management experience with a proven record of success working across teams, vendors, and multiple stakeholder groups.
5+ years of direct client engagement experience supporting end-to-end implementations, contract delivery, renewals, service governance, and customer executive communications.
7+ years of experience interpreting trends, risks, and data to develop effective strategies that support contract performance, private cloud delivery, renewal planning, warranty tracking, and program objectives.
5+ years of customer-facing experience working with third-party vendors, licensing partners, warranty providers, and contract stakeholders.
5+ years of experience with SaaS, Microsoft technologies, private cloud, hybrid cloud, cloud operations, or managed services environments.
Ability to travel up to 10% as needed for customer, contract, or delivery requirements.
Strong knowledge and experience with government contracts, change order processes, contract modifications, licensing, warranties, renewals, and extension tracking.
Demonstrated understanding of SDLC, project management, product implementation methodologies, cloud operations, and private cloud service delivery.
Excellent verbal and written communication, negotiation, executive engagement, and relationship-building skills.
Ability to multitask, prioritize effectively, manage shifting priorities, and communicate risks, deadlines, and renewal actions clearly and professionally.
Proficient with Microsoft tools such as Excel, Word, PowerPoint, Project, Teams, and related reporting or tracking tools.
Critically evaluate information gathered from multiple sources, reconcile conflicts, and maintain accurate contract, licensing, warranty, renewal, and extension records.

Skills

Private cloud delivery
Public sector contract management
Government contract environments
Contract leadership
Governance
Delivery oversight
Licensing
Warranty obligations
Contract extension deadlines
Renewals
Deliverables tracking
Customer engagement
Financial tracking
Operational tracking
Service delivery
Risk management
SaaS
Microsoft technologies
Hybrid cloud
Cloud operations
Managed services
SDLC
Project management
Product implementation methodologies
Communication
Negotiation
Executive engagement
Relationship-building
Multitasking
Prioritization
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Project
Microsoft Teams

Location

Austin, Texas (US-TX), United States (US)

Work Type

Hybrid

Experience Level

Senior

Education Level

Bachelor’s degree in Business Management, Information Technology, Contract Management, or a related field, or equivalent experience

Salary/Compensations

$102,625 - $171,125

Benefits

Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Health savings account
Life insurance
AD&D insurance
Short-term disability coverage
Long-term disability coverage
Paid time off
Employee assistance program
401k program with company match
Additional voluntary or legally-required benefits

About the Company

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.
We are committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more than 50 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites.
This ensures we can provide timely and effective support tailored to each client’s needs.
While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements.
For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs.
At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.
NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses.
If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.
This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Equal Opportunity

NTT DATA is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
For our EEO Policy Statement, please click here.
If you'd like more information on your EEO rights under the law, please click here.
For Pay Transparency information, please click here.