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About the Role

An energetic position to provide customer needs in person and on the phone. Use your communication skills to explain warranty options, establish time commitments between technicians and customers, checkout procedures and promotion of products and services.

Responsibilities

• Provide customer needs in person and on the phone.
• Explain warranty options.
• Establish time commitments between technicians and customers.
• Handle checkout procedures.
• Promote products and services.

Requirements

• High School Diploma or equivalent.
• 2-years of consumer retail sales experience.
• Ability to communicate with and assist customers in sales and complaints to ensure customer retention and loyalty.
• Problem-solving skills related to customer complaints.
• Valid automobile driver’s license at all times.
• Ability to drive customer and company vehicles.
• Must complete and maintain all required Firestone Complete Auto Care store education courses & modules.

Skills

• Communication skills
• Sales
• Customer service
• Problem solving

Location

• North America

Work Type

• Full-time
• Part-time

Experience Level

• 2-years of consumer retail sales experience

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $16.00 - $23.90

Benefits

• Health benefits that start on day one of employment for full-time teammates.
• Paid vacation and holidays.
• On-the-job training.
• Company-funded ASE certifications.
• Tuition reimbursement program.
• 401(k) match.
• Vision and Dental Coverage.
• On demand pay (daily pay) program available.

About the Company

• Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.
• BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.
• Bridgestone Retail Operations has locations across North America and more than $4.5 billion in tire and auto service sales.
• Bridgestone believes in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.
• Bridgestone aims to foster co-creation opportunities and empower creativity and curiosity to make mobility safer, more efficient, and more sustainable for future generations.
• Bridgestone offers a supportive and engaging onboarding experience.
• Bridgestone provides opportunities for development and growth through training and regular mentorship.
• Bridgestone offers Corporate Social Responsibility activities.
• Bridgestone provides a global, dynamic and challenging work environment.
• Bridgestone supports agility and work/life effectiveness and long-term well-being.
• Bridgestone fosters an effective and inclusive team.

Equal Opportunity

• Bridgestone is proud to be an Equal Employment Opportunity employer.
• It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.