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About the Role
As a Technical Program Manager focused on Identity at Pinterest, you will play a critical role in protecting the user experience by ensuring account integrity, abuse prevention, and safety. You will partner closely with Engineering, Product, Data Science, and Operations to define strategy and deliver large, multi-year programs across identity, account access, bots and automation abuse, age assurance, and safety controls. This is a highly cross-functional role with broad visibility and impact across the company.
Responsibilities
- Lead company-level Identity & Product Safety programs
- Own the multi-year roadmap and execution plan for protecting user identities and accounts
- Own programs that span multiple teams and organizations, from problem framing through launch
- Design and ship mechanisms to protect people from scams, fraud, and other abuses
- Support cross-functional initiatives to improve age detection, age-appropriate experiences, and compliance with youth safety regulations
- Provide technical and domain leadership in Identity & Product Safety
- Become a go-to partner for senior engineers, data scientists, and PMs on identity, access, safety, and abuse systems
- Structure complex technical and safety problems, clarifying risks, trade-offs, and options
- Own program governance, communication, and metrics
- Design and run mechanisms to keep identity and safety investments aligned with company priorities
- Define and maintain metrics that connect engineering work to real outcomes
- Use generative AI as a default accelerator for drafting and refining program artifacts
- Partner with engineers and data teams to experiment with AI-powered helpers and workflows
- Build trust-based relationships with Engineering, Product, Trust & Safety, Operations, Policy and Legal teams
- Drive clear, timely communication to stakeholders
- Turn ambiguous, cross-org problems into clear, actionable programs
- Mentor other TPMs or technical leaders and raise the quality bar for program management practices
Requirements
- 8+ years of experience in technical program management or a similar role driving large, cross-functional engineering programs
- Experience working in trust & safety, security, identity, integrity, or related problem spaces at consumer or enterprise scale
- Ability to ramp up quickly on complex technical domains and collaborate effectively with senior engineers
- Proven track record of helping teams make sound technical trade-offs under ambiguity
- Demonstrated ability to structure and deliver multi-quarter programs with multiple teams, dependencies, and stakeholders
- Strong command of program governance and the discipline to keep programs on track
- Deep empathy for people whose accounts or experiences are at risk
- Familiarity with industry best practices for account security, abuse prevention, and safety and integrity measurement
- Demonstrated ability to use generative AI to improve speed and quality in day-to-day work
- Comfort working with data and basic tooling and partnering with data science
- Excellent written and verbal communication skills
- Strong relationship-building skills and the ability to influence without formal authority
- US based applicants only
Skills
- Technical Program Management
- Identity & Product Safety
- Account Integrity
- Abuse Prevention
- Safety Controls
- Generative AI
- Program Governance
- Metrics Definition
- Relationship Building
- Communication
Location
- Remote (US)
Work Type
- Hybrid (1-2 times/quarter in office)
- Full-time
Experience Level
- 8+ years
Education Level
- Bachelor's degree in a technical or quantitative field or equivalent practical experience
Salary/Compensations
- $123,684—$254,644 USD
Benefits
- Equity
About the Company
- Millions of people around the world come to Pinterest to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime.
- Pinterest's mission is to bring everyone the inspiration to create a life they love.
- AI is a powerful partner that augments creativity and amplifies impact at Pinterest.
- Pinterest believes the workplace should be equitable, inclusive, and inspiring for every employee.
Equal Opportunity
- Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit.
- All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws.
- Pinterest also considers qualified applicants regardless of criminal histories, consistent with legal requirements.
- If you require a medical or religious accommodation during the job application process, please complete this form for support.