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About the Role
Envoy Air, an American Airlines Group Company, is hiring immediately for a Customer Service Agent at Syracuse Hancock International Airport. This entry-level position offers paid on-the-job training and development programs, with no prior experience required.
Responsibilities
- Greet passengers and provide a seamless check-in and ticketing experience.
- Utilize reservation/ticketing software to rebook itineraries and issue boarding passes.
- Interact with customers in a courteous, efficient, and friendly manner.
- Lift customers' bags onto the belt, weighing up to 75 pounds.
Requirements
- Must be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
- Must be 18 years or older.
- Ability to pass a pre-employment drug screen and background check.
- Authorized to work in the U.S. without sponsorship.
Location
- Syracuse Hancock International Airport
Work Type
- Full-time
- Irregular and/or extended hours, weekends, and holidays
Experience Level
- Entry level
- No experience required
Education Level
- High school diploma, GED, or international equivalent
Salary/Compensations
- $16.61 / hr
Benefits
- Travel for free with your family and friends on flights across the American Airlines global network.
- Comprehensive health, dental, prescription, and vision coverage.
- 401(k) program with company match after one year of employment.
- Paid on the job training and development programs.
- Flexibility through the ability to trade shifts.
- Available overtime.
- Major discounts on hotels, cars, cruises, and more.
About the Company
- Envoy Air, an American Airlines Group Company, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Equal Opportunity
- Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT.