Responsibilities
- Recruit, hire and train employees, ensuring excellent customer service.
- Develop, manage and assign tasks to ensure the site is clean, adequately stocked, organized and well-kept.
- Maintain a professional and supportive image.
- Schedule employees to maximize customer service and maintain site image.
- Implement non-discriminatory management skills in hiring, training, counseling, motivating, and separating employees.
- Develop positive and professional relationships with suppliers.
- Promote excellent service and resolve customer complaints professionally.
- Promote and ensure a safe, positive public image within the community.
- Prepare and deliver timely performance appraisals in writing, providing performance-based feedback.
- Train employees on customer service, site image, marketing execution, and safety procedures.
- Develop methods to ensure employees receive proper communication in a timely manner.
- Establish periodic communication meetings with site employees and the Market Manager.
- Evaluate and develop action plans to meet site objectives.
- Organize and maintain all site files and manuals.
- Ensure required reports are completed accurately and timely.
- Ensure merchandise is stocked, attractively displayed, and priced correctly.
- Ensure required employment posters and signs are accessible to employees.
- Analyze daily sales and expense information to maximize sales and net profits.
- Budget and forecast P&L lines, and manage merchandise margins.
- Safeguard and account for all money received and disbursed.
- Perform financial analysis to maximize sales and net profits.
Requirements
- High School diploma or GED preferred.
- Experience in retail sales preferred.
- Experience to perform essential duties, responsibilities, and working conditions.
- Ability to supervise and train for the use of equipment, tools, and materials.
- Ability to supervise and manage functions.
- Ability to use a computer or acquire necessary computer skills for site operations.
- A valid driver’s license and adequate transportation for meetings.
- Ability to communicate in English (orally and in writing).
- Perform other duties as assigned or delegated by supervisor.
Skills
- Leadership
- Management
- Customer service
- Communication (oral and written)
- Organizing
- Planning
- Financial analysis
- Supervision
- Training
- Problem-solving
Location
- Austin, Texas
Work Type
- Flexible Availability
- Full-time
Experience Level
- Minimum Qualifications
Education Level
- High School diploma or GED preferred
About the Company
- Circle K is an Equal Opportunity Employer.
- The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
- Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
- Information about our company's use of the federal E-Verify program to check work eligibility is available.
Equal Opportunity
- Circle K is an Equal Opportunity Employer.
- The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
- Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
- Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
