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About the Role

GGRC is seeking an Administrative Assistant to support the Manager of Clinical Services, compile appeal documents, and provide general and medical administrative direction for the department.

Responsibilities

• Provide administrative support within the department by taking initiative, anticipating needs and carrying out projects in a timely manner within delegated scope of authority.
• Establish, maintain, and update files, databases, records and/or other documents.
• Develop, maintain and perform routine analyses and calculations of data for internal reports.
• Compose and prepare highly specialized correspondence.
• Serve as a liaison with other departments in the resolution of day-to-day administrative and operational problems.
• Respond to internal and external inquiries by phone, email, and in person and redirect as necessary.
• Compile and prepare documents for appeals, state level fair hearing for eligibility, discussion with attorneys and judges, other legal issues such a subpoena for records and court ordered evaluations.
• Assist manager and staff in problem solving, project planning, and development and execution of stated goals and objectives.
• Attend meetings as assigned; may prepare, edit, and distribute agendas and/or minutes of meetings.
• Schedule and coordinate meetings, events, appointments, and/or other similar activities for supervisor.
• Maintain files and confidential material for the Director, Clinical Services.
• Coordinate clinical service unit activities and staff schedules.
• Perform assigned functions in processing documents for final approval.
• Collect information for data, compile reports in support of assigned projects and research activities.
• Gather background material to establish the need for further diagnostic genetic studies, check with Manager, Clinical Services for unusual requests and have direct discussions with families and persons at risk.
• Coordinate authorization and payments for amniocentesis.
• Review and process requests for medical consent.
• Track completion of eligibility reports from clinical staff.
• Prepare and finalize specialized assessment medical and psychological reports when necessary.
• Prepare and maintain files for personnel supported Mortality Review Committee.
• Maintain and coordinate registration conferences for continuing education for staff, and make necessary travel arrangements.
• Assist other members of the Management Advisory Committee (MAC) as requested.
• Act as a backup support to Executive Administrative Assistant and Administrative Assistant-Regional Center Services as needed.
• Participate in special projects, and assist with additional duties or tasks, as assigned.
• Maintain all client information as confidential in compliance with HIPAA and the Lanterman Act.

Requirements

• College education or equivalent.
• Relevant work experience in healthcare field preferred.
• Use of discretion and ability to maintain confidentiality.

Skills

• Creative Problem Solving
• Customer service orientation
• Organizational skills
• Time management
• Attention to detail
• Adaptability
• Collaboration/teamwork
• Self direction
• Initiative
• Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation.
• Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner.
• Ability to operate basic office equipment, including scanners, copiers, faxes, phones.
• Intermediate knowledge of MS Word® (e.g. tables, mail merges, form creation), MS Excel® (e.g. Pivot tables, Lookup graphing), MS PowerPoint®, MS Outlook® (e.g. group list management, multi-calendar management).
• Ability to use internal records system.
• Ability to type 60 wpm
• Experience in multi-cultural settings and/or multi-lingual capacity

Education Level

• College education or equivalent

Salary/Compensations

• $47,618 - $57,141

Benefits

• Medical and Dental benefits with a generous employer contribution.
• Additional employer paid Life, Disability and Vision coverage.
• 10% employer contribution to a 403(b) retirement account.
• 13 vacation days.
• 15 sick days.
• 11 paid holidays.
• 6 personal holidays.
• Up to 5 paid days for continuing education.

About the Company

• GGRC values diversity, we believe in creating an environment where people of all backgrounds can collaborate to find solutions to complex problems.
• We are community minded and passionate.
• GGRC values each person as a full, robust, and unique individual and interacts with each person in a manner that is respectful and responsive.
• We endeavor to place each person at the center of his, her or their own life.
• We approach each person as an expert on his, her or their own life and identity with a clear and attentive inquiry into what is important to, as well as important for, that one person (whether coworker or person-served, family member or other stakeholder).

Equal Opportunity

• Golden Gate Regional Center is an Equal Opportunity Employer.
• GGRC values diversity; people of all backgrounds are encouraged to apply.