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About the Role

The Infrastructure Systems Administrator is responsible for supporting, securing, and continuously improving ConServe’s hybrid technology environment, including server, cloud, endpoint, telephony, and data protection platforms. This role helps ensure the availability, reliability, scalability, security, and recoverability of ConServe’s IT infrastructure. This is a long-term contract with the potential to go permanent.

Responsibilities

Install, configure, administer, secure, and optimize network, server, storage, endpoint, application, cloud, collaboration, and IP telephony systems across on-premises and cloud-hosted environments.
Administer and support identity, access, and collaboration platforms, including Active Directory, Microsoft 365, and Microsoft Entra ID.
Support hybrid cloud infrastructure, including virtual machines, storage, networking, backups, and monitoring.
Identify, prioritize, troubleshoot, and resolve reported problems including voice, network, identity, endpoint, server, cloud, security, application, and service desk issues.
Apply cybersecurity practices, including vulnerability remediation, patch management, endpoint protection, logging, alerting, security monitoring, privileged access controls, and incident response support.
Evaluate, recommend, and implement enhancements and operating procedures that optimize network and system reliability, performance, scalability, recoverability, and survivability.
Assist in the design, planning, and implementation of information systems, network growth, cloud adoption, hybrid connectivity, wireless infrastructure, and secure remote access solutions.
Configure, maintain, test, and document backup, restoration, snapshot, imaging, replication, and disaster recovery procedures.
Assist with tier I and II service desk coverage, escalation support, incident resolution, and user enablement.
Prepare and maintain accurate documentation.
Adhere to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, Compliance Program, information security requirements, and applicable client or regulatory obligations.

Requirements

Five+ (5) years of IT infrastructure, network, systems, cloud, or security administration experience.
Three+ (3) years of Network and Systems Administration experience supporting enterprise or regulated environments.
Demonstrated ability to administer Windows-based networks, Windows Server, Active Directory, Group Policy, DNS, DHCP, file/print services, certificate services, and related enterprise services.
Working knowledge of Microsoft 365, Microsoft Entra ID/Azure Active Directory, Exchange Online, SharePoint/OneDrive.
Experience with virtualization, storage, backups, replication, snapshots, disaster recovery, and business continuity technologies.
Knowledge of cybersecurity best practices including vulnerability management, patch management, endpoint protection, logging, alerting, incident response support, and security hardening.
Ability to multitask and collaborate effectively with IT, security, compliance, vendors, and business stakeholders while maintaining a strong focus on results and service quality.
Ability to act independently to resolve problems, perform root cause analysis, document findings, and recommend preventive action.
Must be able to provide on-call support on a rotating basis.
Ability to travel between ConServe’s offices as needed.
U.S. Citizenship or lawful Permanent Resident alien with three or more years as a permanent resident in the United States.
Ability to obtain and maintain Government Security Clearance.
No conflicts of interest with ConServe or our Clients.

Skills

Windows-based networks
Windows Server
Active Directory
Group Policy
DNS
DHCP
File/print services
Certificate services
Microsoft 365
Microsoft Entra ID/Azure Active Directory
Exchange Online
SharePoint/OneDrive
Virtualization
Storage
Backups
Replication
Snapshots
Disaster recovery
Business continuity
Cybersecurity best practices
Vulnerability management
Patch management
Endpoint protection
Logging
Alerting
Incident response support
Security hardening

Location

On-premises
Cloud-hosted

Work Type

Contract
Potential to go permanent

Experience Level

Five+ (5) years of IT infrastructure, network, systems, cloud, or security administration experience
Three+ (3) years of Network and Systems Administration experience supporting enterprise or regulated environments

Education Level

High School Diploma or GED
Bachelor’s Degree in IT, Computer Science or related field or equivalent combination of education and IT experience

About the Company

ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole.

Equal Opportunity

Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status.
ConServe is a Drug Free Workplace