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About the Role
Action Behavior Centers is seeking a Revenue Cycle/Patient Account Specialist to join their team in Austin, Texas. The ideal candidate will be a self-starter with strong attention to detail, and the company will provide training on specific tasks.
Responsibilities
- Generate patient invoices
- Track incoming patient payments
- Set up patient payment plans
- Process patient payments and refunds
- Identify and resolve discrepancies in patient accounts
- Address and resolve patient questions and concerns regarding unsettled invoices and billing discrepancies
- Negotiate overdue balances to recover payment from patients
- Educate families on their benefit structure and financial obligations
- Maintain a great attitude and ability to work autonomously
- Prioritize and complete all work in an accurate, effective, and efficient manner
- Perform detailed follow-up activities on assigned accounts according to procedures
- Contribute to team goals by accomplishing related tasks as needed
- Be a team player
- Proficient in using computer applications like Excel and Word
- Experience with Central Reach and Paragon
Requirements
- Upload resume in PDF format
- Be prepared to discuss past accomplishments and experience
- 2-5 years of Patient AR experience
- Must be able to report in person to Headquarters located in Austin, TX
Skills
- Excel
- Word
- Central Reach
- Paragon
Location
- Austin, Texas
Work Type
- Hybrid
Experience Level
- 2-5 years
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $40,000 - $45,000
Benefits
- Competitive Salary
- PTO
- 10 days of paid holidays
- Health, dental, and vision insurance
- A fun, relaxed work environment with a great team
- Job training
- Monthly incentive program based on targets and performance
- Student Loan Repayment Employer Contributions
- Health insurance coverage + Health Savings Accounts for tax free benefits on child care + medical expenses
- 401K Retirement Plans with company matching
- Personalized Career Progression plans with readiness to next role
- Up to 25 paid days off per year
- Tuition discounts at university partnerships
About the Company
- Action Behavior Centers is a leading provider of ABA therapy services for children on the Autism Spectrum.
- Founded in Austin, Texas.
- We are a smart, fun place to work.
- Action Behavior Centers began with a simple but powerful mission: to make high-quality autism care accessible to families who need it most.
- What started as one family’s journey in Austin has grown into a nationwide commitment to help children reach milestone moments through compassionate, evidence-based applied behavior analysis (ABA) therapy.
- Today, Action Behavior Centers is one of the largest ABA organizations in the country, with thousands of dedicated teammates across numerous states.
- While we’ve grown, our mission remains the same as it was at the beginning: help autistic children reach milestone moments through compassionate, evidence-based care, and ensure that families never have to wait for the support they deserve.