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About the Role

The Residential Aide (RA) provides direct assistance, support, and care to clients residing in the shelter, ensuring their well-being and adherence to facility rules. This role involves supporting and enforcing shelter regulations while working with clients at the Kenilworth location in Brooklyn, NY.

Responsibilities

• Complete new resident intake arrival packets, exit logs, and daily occupancy forms.
• Utilize the DHS CARES system for intake check-ins and discharge conditional intakes.
• Review nightly attendance roster incident reports.
• Receive and confirm accuracy of food deliveries, reporting discrepancies.
• Distribute meals to residents and dispose of expired food items according to guidelines.
• Monitor logs to ensure clients sign the Daily Attendance Roster.
• Provide clients access to rooms and assist with room transfers/swaps.
• Collect and dispose of trash in designated areas.
• Distribute DHS notices, appointment slips, and mail to residents.
• Clean office space, microwave, refrigerator, and bathroom at the end of every shift.
• Bag and tag client personal belongings, and report room cleaning/repair needs.
• Collaborate with the Shift Supervisor to ensure a safe environment.
• Conduct hourly facility rounds to secure room doors and client belongings.
• Conduct safety checks for clients with illness or mobility issues, ensuring responsiveness.
• Immediately alert medical staff and supervisor of clients in distress.
• Rotate shifts as needed to meet program demands.
• Conduct operation unit inspections during the new intake process.
• Maintain and submit all logs (Attendance, ACS, emergency contacts, sign-in/out) by the 1st of each month.
• Create a dead file of logs for storage on the 1st of every month.
• Adhere to the dress code policy and maintain a professional appearance.
• Review completed paperwork and logs with the Shift Supervisor before the end of the shift.
• Physically check unoccupied rooms for status of readiness, repairs, and cleanings.
• Ensure clean and ready units have clean linens and towels, alerting maintenance of needs.
• Complete and submit all required paperwork (daily occupancy, exit logs, meal census, NSR, new intake, curfew violations, incidents).
• Serve breakfast, lunch, and dinner during designated hours.
• Finalize Night Signature Roster (NSR) in CARES.
• Ensure new logs for the month are in place.
• Receive and log incoming meals.
• Deliver mail during the 8:00 am to 4:00 pm shift.
• Clock in using the time clock system and onsite logbook.
• Be available for overtime when necessary.
• Work additional shifts to ensure coverage during staff absences.

Requirements

• High School Diploma or GED required.
• Valid NYS security license must be maintained.
• At least two years of experience in Single Adult Shelters and/or Congregate Residential Services.
• Experience working with families/homeless population.
• Food Protection certification required.
• CPR/First Aid certification required.
• Must complete a satisfactory background investigation.
• Excellent written and oral communication skills.
• Excellent organizational skills.
• Must possess initiative and the ability to work well under pressure.
• Ability to work independently and as part of a team.
• Intermediate computer skills with proficiency in Word and Excel.
• Ability to learn new technologies and databases.
• May be required to work long hours and a varied schedule.
• Periodically may bend, lift, and carry objects weighing up to seventy-five pounds.

Skills

• Written communication
• Oral communication
• Organizational skills
• Initiative
• Working under pressure
• Independent work
• Teamwork
• Computer skills
• Microsoft Word
• Microsoft Excel
• Learning new technologies
• Database management

Location

• Brooklyn, NY

Work Type

• Full-time
• Onsite

Experience Level

• Entry Level
• Mid Level

Education Level

• High School Diploma or GED

About the Company

• Children's Rescue Fund is an Equal Opportunity Employer.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.