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About the Role
The Case Coordinator performs a broad range of activities including house management, supportive counselling, group facilitation, care coordination, and liaising with community services. This position is part of The East Toronto HART Hub, which provides healthcare, social services, and housing support for individuals struggling with drug use, mental health, and housing issues.
Responsibilities
- House management (chore assignment, room searches, de-escalating conflicts among residents)
- Supportive counselling
- Brief interventions
- Facilitation of psychoeducational groups
- Care coordination and case management
- Care planning
- Urine screening
- Information/health promotion
- Liaising with community and allied services, resources, partners and referral sources
Requirements
- Knowledge of issues related to addiction, concurrent disorder, mental health, trauma and recovery
- Knowledge and understanding of community housing, substance use, and mental health services
- Knowledge of the spectrum of harm reduction and abstinence based approaches to problematic substance use
- Understanding of and commitment to health equity, diversity and inclusivity
- Experience utilizing various approaches such as cognitive behavioral therapy, psycho-educational, and SMART Recovery models
- Strong skills with Client Management Systems
- Demonstrated ability to integrate current best practice and research evidence to support professional practice decisions and actions
- Extensive knowledge and skills in assessment, supportive counselling, case management and brief intervention skills
- Experience and skills working with individuals affected by poverty, violence, homelessness, institutionalization (incarceration), stigma, racism and/or homophobia/transphobia
- Ability to work collaboratively within and across interdisciplinary teams and community partners
- Experience working within an anti-oppression and trauma informed framework
- Excellent interpersonal and communication skills
- Proficiency in the use of computers and various software applications
- University degree in a related field OR equivalent education and related work experience, with a preference for social work, psychotherapy, or formal addiction and mental health programs
- Eligibility for membership or membership in good standing of a regulated health profession
- Demonstrated experience working with men with addictions or concurrent disorders
- Demonstrated experience in case management
- Demonstrated experience in motivational interviewing and other counselling and therapeutic approaches
- Demonstrated experience with group development and facilitation
- Additional training in screening, assessment and treatment related to addictions is an asset
- Ability to work in a language in addition to English is a definite asset
- Fully vaccinated against the Novel Coronavirus (COVID-19) prior to commencing your position
Skills
- Client Management Systems
- Assessment
- Supportive counselling
- Case management
- Brief intervention
- Collaborative work
- Interpersonal skills
- Communication skills
- Computer proficiency
- Software application proficiency
Work Type
- Contract
- Full Time
Education Level
- University degree in a related field OR equivalent education and related work experience
- Preference for social work, psychotherapy, or formal addiction and mental health programs
Salary/Compensations
- $61,121-$66,261
Benefits
- plus benefits
About the Company
- The Hub is an initiative of East Toronto Health Partners Ontario Health Team (ETHP OHT) led by South Riverdale Community Health Centre and St. Michael's Homes with support from Anishnawbe Health Toronto, Gerstein Crisis Centre, The Neighbourhood Group, Michael Garron Hospital, Alpha House, Fontbonne Ministries, The Salvation Army, 2-Spirited People of the 1st Nations, Woodgreen Community Services, Comprehensive Treatment Clinic and The Neighbourhood Organization.
Equal Opportunity
- St. Michael’s Homes is an equal opportunity employer committed to diversity and inclusion and are pleased to consider all qualified applicants for employment. Accommodations are available on request for candidates throughout the recruitment process.