Lead, Field Quality & Training at Base Power Company | Austin, TX, US | Rezi

Lead, Field Quality & Training at Base Power Company

Lead, Field Quality & Training

Base Power Company · Austin, TX, US

1 weeks ago

Lead, Field Quality & Training

Base Power Company · Austin, TX, US

12 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Base Power Company is seeking a data-driven Deployment Quality Lead to own, elevate, and optimize the quality of our installations. This role involves leading the Deployment Quality team and acting as a liaison between field operations, deployment engineering, and installation partners. We are looking for a process-driven engineer with an analytical mindset, a passion for operational rigor, and the ability to own solutions end-to-end. You will track field performance, partner with Deployment Engineers on training development, and own training implementation for internal crews and contractors.

Responsibilities

  • Lead, mentor, and scale the Deployment Quality team, managing post-install closeout reviews, rework workflows, and partner accountability.
  • Build and maintain real-time quality and field performance dashboards using data visualization and analytics tools to track defect trends, partner SLAs, and rework rates.
  • Work with Deployment Engineers to translate field defects, process bottlenecks, and engineering updates into training materials and standardized operating procedures.
  • Own the delivery, tracking, and rollout of training programs for in-house installation teams and third-party contractors.
  • Maintain continuous line-of-sight into field execution through remote audits, root cause analysis (RCA), and collaboration with field supervisors and contractors.
  • Identify recurring failure modes, map root causes, and implement preventive measures to drive down rework rates and speed up project closeouts.
  • Refine standard operating procedures (SOPs), closeout requirements, scorecards, and QA/QC inspection frameworks for all installations.

Requirements

  • 2 to 4+ years of engineering experience (Industrial, Systems, Mechanical, Quality, Operations, or related field) with a strong desire to take on ownership and leadership responsibilities.
  • Strong systems thinker who naturally analyzes workflows, identifies failure modes, and builds systematic controls to solve root causes.
  • Strong ability to leverage data analytics and dashboarding tools to analyze operational trends, track metrics, and drive decisions.
  • High agency, strong ownership traits, and the ability to mentor team members, influence cross-functional peers, and drive accountability with external vendors.
  • Ability to translate complex engineering or process requirements into simple, actionable training modules for field teams and third-party contractors.
  • Structured approach to root cause analysis (such as 5 Whys, Fishbone, FMEA, or Lean concepts) to fix operational issues at the source.
  • Exceptional cross-functional communicator who can push for accountability while collaborating seamlessly with engineering and field operations teams.

Skills

  • Data visualization
  • Data analytics
  • Root cause analysis (RCA)
  • Training development
  • Process optimization
  • Quality assurance
  • Quality control (QA/QC)
  • Lean concepts
  • FMEA
  • 5 Whys
  • Fishbone diagrams

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • Mid-level

About the Company

  • Base is America’s next-generation power company, rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system.
  • We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.
  • First Principles Thinking: Question assumptions. Principles > rules.
  • Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.
  • Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.
  • Everyone’s an Owner: Follow through on commitments and own results.
  • Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.
  • Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we’re creating.
  • Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.
  • Do the best work of your life at Base.