About the Role
Base Power Company is seeking a data-driven Deployment Quality Lead to own, elevate, and optimize the quality of our installations. This role involves leading the Deployment Quality team and acting as a liaison between field operations, deployment engineering, and installation partners. We are looking for a process-driven engineer with an analytical mindset, a passion for operational rigor, and the ability to own solutions end-to-end. You will track field performance, partner with Deployment Engineers on training development, and own training implementation for internal crews and contractors.
Responsibilities
- Lead, mentor, and scale the Deployment Quality team, managing post-install closeout reviews, rework workflows, and partner accountability.
- Build and maintain real-time quality and field performance dashboards using data visualization and analytics tools to track defect trends, partner SLAs, and rework rates.
- Work with Deployment Engineers to translate field defects, process bottlenecks, and engineering updates into training materials and standardized operating procedures.
- Own the delivery, tracking, and rollout of training programs for in-house installation teams and third-party contractors.
- Maintain continuous line-of-sight into field execution through remote audits, root cause analysis (RCA), and collaboration with field supervisors and contractors.
- Identify recurring failure modes, map root causes, and implement preventive measures to drive down rework rates and speed up project closeouts.
- Refine standard operating procedures (SOPs), closeout requirements, scorecards, and QA/QC inspection frameworks for all installations.
Requirements
- 2 to 4+ years of engineering experience (Industrial, Systems, Mechanical, Quality, Operations, or related field) with a strong desire to take on ownership and leadership responsibilities.
- Strong systems thinker who naturally analyzes workflows, identifies failure modes, and builds systematic controls to solve root causes.
- Strong ability to leverage data analytics and dashboarding tools to analyze operational trends, track metrics, and drive decisions.
- High agency, strong ownership traits, and the ability to mentor team members, influence cross-functional peers, and drive accountability with external vendors.
- Ability to translate complex engineering or process requirements into simple, actionable training modules for field teams and third-party contractors.
- Structured approach to root cause analysis (such as 5 Whys, Fishbone, FMEA, or Lean concepts) to fix operational issues at the source.
- Exceptional cross-functional communicator who can push for accountability while collaborating seamlessly with engineering and field operations teams.
Skills
- Data visualization
- Data analytics
- Root cause analysis (RCA)
- Training development
- Process optimization
- Quality assurance
- Quality control (QA/QC)
- Lean concepts
- FMEA
- 5 Whys
- Fishbone diagrams
Location
- Onsite
Work Type
- Full-time
Experience Level
- Mid-level
About the Company
- Base is America’s next-generation power company, rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system.
- We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.
- First Principles Thinking: Question assumptions. Principles > rules.
- Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.
- Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.
- Everyone’s an Owner: Follow through on commitments and own results.
- Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.
- Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we’re creating.
- Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.
- Do the best work of your life at Base.
