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About the Role

The Manager, Health, Safety and Wellness is responsible for managing the agency’s health, safety and wellness programs and initiatives to promote employee health, safety, well-being, and inclusion. This role promotes a healthy workplace culture, collaborates across departments, and supports the agency’s overall strategy and mission.

Responsibilities

• Develop, implement, and evaluate agency initiatives, programs, and training that support employee health and safety.
• Promote agency adherence to relevant health and safety legislation, organizational policies, and standard operating procedures.
• Provide expert advice and guidance regarding occupational health and safety best practices.
• Ensure regular review of existing employee health and safety programs and recommend improvements.
• Oversee the maintenance and review of documentation related to hazard and risk management.
• Oversee the agency’s involvement in WSIB’s Health and Safety Excellence Program.
• Co-chair the Joint Health and Safety Committee (JHSC) and monitor its performance.
• Oversee the investigation of workplace illnesses/injuries and provide recommendations.
• Support agency Infection Prevention and Control (IPAC) initiatives and participate in pandemic planning/response.
• Act as a key resource for emergency response on matters related to employee health and safety.
• Collect, analyze, and report on data to determine organizational trends in support of health, safety, and wellness policies.
• Support the Accreditation Canada review and audit process.
• Develop, implement, and evaluate agency initiatives and programs that support employee health and well-being.
• Ensure regular review of the annual Wellness at Work Strategy and Action Plan.
• Oversee the management of the agency’s existing health and wellness programs.
• Oversee the agency’s group benefit plans for each employee group.
• Liaise with external partners to coordinate wellness activities.
• Manage the agency’s involvement in Excellence Canada’s Healthy Workplace Standard accreditation program.
• Recommend improvements for wellness programs based on employee feedback.
• Develop, implement, and evaluate agency initiatives and programs that support employee inclusion and belonging.
• Ensure regular review of the annual DEI Strategy and Action Plan.
• Oversee the development of communication strategies to raise awareness of DEI efforts.
• Investigate and address instances of bias, discrimination, hate, and/or harassment in collaboration with the HR team.
• Track and report key trends related to incidents of hate/discrimination to the DEI committee.
• Stay informed on industry best practices, trends, and legal requirements related to DEI.
• Oversee the day-to-day administration of agency workplace illness/injury claims.
• Oversee and update the agency's Return to Work Program, Processes and Policies.
• Oversee the tracking of WSIB incidents and report key trends.
• Make recommendations and prepare employee communications focused on prevention.
• Utilize WSIB tools to analyze illness/injury rates and identify hazards.
• Liaise with legal representation to dispute ongoing claims and participate in WSIAT hearings.
• Consult with employees about their time off balances and provide support to management related to employee time off.
• Provide guidance on the interpretation of HR policies and processes related to absence management.
• Identify key trends related to employee absences and recommend solutions.
• Keep informed of provincial and/or federal support programs for employees on leave.
• Provide leadership, coaching, and mentorship to the team.
• Ensure the HR team is aligned with achieving health, safety, and wellness goals.
• Model leadership attitudes and behaviors consistent with agency mission, vision, and values.
• Develop and sustain a workplace culture that embodies open communication, a person-centered focus, learning, innovation, accountability, teamwork, and respect.
• Celebrate team successes and support employee recognition and rewards programs.
• Promote team effectiveness and address morale, cooperation, and productivity issues.
• Build support for agency vision and departmental goals through communication and collaboration.
• Build rapport with team members to ensure a high-performing team.
• Highlight the connection between agency strategy and day-to-day activities.
• Collaborate with other internal and external stakeholders.
• Work with other departments to achieve organizational goals.
• Actively participate with the HR team, providing solutions and support.
• Lead and/or participate in cross-functional project teams.
• Participate in health and safety processes and procedures.
• Participate in maintaining a safe workplace environment.
• Participate in all health and safety training initiatives.
• Take proactive action against client incidents within scope of practice.
• Protect the well-being of staff by providing a safe and healthy working environment.
• Promote a culture of safety by encouraging blame-free reporting.
• Investigate adverse events by performing a root cause analysis.

Requirements

• 5+ years of experience in Human Resources with a focus on employee health and safety, DEI, and workplace wellness.
• At least 3+ years of proven leadership experience.
• Experience in the non-profit sector, unionized environment, and community health care is an asset.
• Strong working knowledge and experience in WSIB Case Management.
• Comprehensive knowledge of current Ontario Health & Safety legislation and related regulations.
• Experience working with HRIS systems (Dayforce).
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint etc.) including Teams, SharePoint, OneDrive.
• Proven ability to meet deadlines, lead and balance multiple priorities.
• Demonstrated ability in leading, coaching, and mentoring a team of direct reports.
• Experience in presenting and collaborating with Senior Executives.
• Proven capability in identifying problems and contributing to value-added solutions.
• Strong attention to detail, sound judgment, organization skills, presentation skills, and ability to multi-task.
• Exceptional customer service skillset and mindset.
• Team player with strong written and verbal communication skills.

Skills

• Employee health and safety
• DEI
• Workplace wellness
• Leadership
• WSIB Case Management
• Ontario Health & Safety legislation
• HRIS systems (Dayforce)
• Microsoft Office 365
• Project management
• Coaching
• Mentoring
• Presentation skills
• Problem-solving
• Attention to detail
• Organization skills
• Customer service
• Written communication
• Verbal communication

Location

• Hybrid

Work Type

• Full-Time
• Contract
• Hybrid
• On-Call

Experience Level

• Manager
• 5+ years HR experience
• 3+ years leadership experience

Education Level

• College or University Degree in Human Resources or related discipline preferred
• Certification as a Joint Health and Safety Committee member is an asset

Salary/Compensations

• $80,000 to $95,000 per year

Benefits

• Circle of Care Benefits
• Hybrid Environment
• Subsidized underground parking
• Conveniently located on subway line and GO transit

About the Company

• Circle of Care is made up of staff, students, and volunteers who bring energy and purpose, every day.

Equal Opportunity

• Circle of Care is committed to fostering an inclusive, accessible environment, where all employees, volunteers and clients feel valued, respected and supported.
• We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.
• Circle of Care seeks applicants who embrace our values of equity, anti-racism, and inclusion.
• We encourage applications from candidates who have been historically disadvantaged and marginalized, including but not limited to those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.
• We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance.
• We thank you for your interest in Circle of Care.
• We welcome you to apply for this role, even if you do not meet every requirement listed.
• Circle of Care may use artificial intelligence (AI) through third-party platforms, to assist in parts of the recruitment and/or selection process.
• Only applicants who are selected for an interview will be contacted.