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About the Role
Mister Car Wash is seeking a Guest Service Specialist (GSS) to join their growing team. This role focuses on delivering exceptional customer service, enthusiastically selling products and memberships, and ensuring a positive customer experience.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell our products and Unlimited Wash Club membership program.
- Genuinely thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Ensure each customer leaves with a clean, dry, and shiny car.
- Keep our sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
Requirements
- Enjoy making meaningful connections with customers.
- Are excited to learn and grow in customer service, retail, or hospitality‑type roles.
- Sell with passion and energy.
- Love working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Are open to feedback and learning new things.
- Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what’s needed.
Skills
- Customer service
- Sales
- Teamwork
- Adaptability
Location
- Nationwide
Work Type
- Full-time
- Outdoor
Experience Level
- Entry Level
Benefits
- PTO from day one
- Affordable medical, dental and vision
- 401(k) match
- Tuition reimbursement
About the Company
- Mister Car Wash is the nation's largest and most innovative car wash brand.
- Our team members make a difference every day by delivering exceptional customer service.
- Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience.
- We are scaling nationally and investing in leadership at every level.
- Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook.
Equal Opportunity
- Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
- We participate in the E-verify system nationwide.