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About the Role
The Museum of Modern Art (MoMA) is seeking an Assistant Store Manager of Sales and Operations to uphold MoMA's standards and contribute to a positive visitor experience. This role involves assisting with all aspects of running multiple Museum Stores, ensuring the safeguarding of staff and assets, and achieving sales and metric goals through exceptional customer service.
Responsibilities
- Manages, organizes, and maximizes use of stock space within all 3 Museum Stores.
- Leads the effort to maximize store inventory flow.
- Communicates with the distribution center to ensure accuracy of deliveries.
- Processes all transfers and receiving.
- Trains and develops the stock team.
- Initiates all mini inventories, annual physical inventories, and makes recommendations to improve results and reduce loss.
- Oversees min/max numbers to ensure optimal inventory replenishment levels based on visual presentation and sales.
- Reviews, researches, and approves all inventory adjustments.
- Serves as Operational leader for all omni-channel retail initiatives specifically BOPIS and BOSHIP, driving strategic planning and operational excellence.
- Serves as point person on all maintenance matters such as housekeeping, HVAC, lighting, fire, water etc.
- Serves as point person for all security, loss prevention, life and safety matters in partnership with MoMA Security.
- Orders and maintains inventory of supplies.
- Serves as point person on all POS and IT matters.
- Maintains a strong presence on the store sales floor and at least 50% of the time to interact with customers, members and coaching staff.
- Visits the Museum regularly.
- Attends product, vendor and customer service training.
- Participates in advanced education opportunities as offered.
- Attends staff meetings and participates in cross-store operational projects and periodically works management shifts at the other Stores.
- Performs any other duties reasonably related to the functions described above.
Requirements
- Minimum three to five years in retail.
- Two years in stock/operations management.
- Strong organizational and communication skills (verbal and written).
- Strong customer service orientation.
- Organized and detail oriented with superb time management skills.
- Proactive self–starter who exhibits initiative and leadership.
- Proficiency in POS, Word and Excel.
- Experience with Order Entry.
Skills
- Organizational skills
- Communication skills
- Customer service
- Time management
- Initiative
- Leadership
- POS systems
- Microsoft Word
- Microsoft Excel
- Order Entry
Location
- New York City
Work Type
- Full-time
Experience Level
- 3-5 years retail experience
- 2 years stock/operations management experience
Salary/Compensations
- $65,000 - $72,000 per annum
About the Company
- The Museum of Modern Art (MoMA) is a renowned institution dedicated to art and culture.
Equal Opportunity
- Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law (“NYCHRL”).