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About the Role

Regal Cinemas is seeking passionate, movie-loving individuals to join their team as part-time Cast Members. This role focuses on delivering exceptional guest service, maintaining cleanliness, and ensuring a positive movie-going experience in a fun and energetic environment.

Responsibilities

• Provide guest service by selling tickets, concessions, or working as an usher.
• Operate POS system, including handling cash, credit cards, and gift cards accurately.
• Upsell and suggestively sell premium viewing experiences and concessions.
• Promote the Regal Crown Club program.
• Sell tickets in accordance with the MPAA rating system and company policy.
• Respond to guest inquiries in a professional manner.
• Operate, prepare, and clean concession equipment.
• Comply with all food safety laws and alcohol service regulations where applicable.
• Tear tickets, direct patrons to auditoriums, and inspect backpacks/packages.
• Manage crowd control and assist guests in finding seats.
• Enforce MPAA rating system and conduct in-theatre inspections.
• Report any problems or unusual situations to management.
• Perform in-auditorium concession sales.
• Clean auditoriums, restrooms, lobby, and other areas.
• Monitor cleanliness and operation of theatre vending equipment.
• Assist with opening and closing duties.
• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties.
• Comply with company dress code.

Requirements

• Must be available to work weekends.
• Weekday opening and/or closing availability is preferred.
• Must be able to perform each essential duty satisfactorily.
• Must be able to perform calculations with speed and accuracy.
• Must be able to identify problems, gather data, and note possible causes.
• Must be able to evaluate information, recognize alternatives, and reach conclusions.
• Must be able to take action beyond what is necessarily called for.
• Must be able to perform under pressure and/or opposition.
• Must be able to establish goals, budget time, and set priorities.
• Must be able to stand, walk, sit, use hands, reach, and talk or hear frequently.
• Must be able to occasionally climb, balance, stoop, kneel, crouch, or crawl.
• May be required to lift up to 60 pounds.
• Requires close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Skills

• Public speaking
• Effective listening
• Clear and direct response
• Math ability
• Reasoning ability
• Excellent communication skills with customers, co-workers, and management.

Location

• Victor, NY

Work Type

• Part-time

Experience Level

• Entry Level

Education Level

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• Must complete any legally required state or local training and obtain the required certificate for alcohol sales.
• Must complete Regal Responsible Beverage Server training on Regal Online University if applicable.

Salary/Compensations

• Starting at $16.00/hour

Benefits

• Free movie passes
• Discounted concessions
• 401(k)-retirement plan with company match (eligibility after age 21 and six months of service).

About the Company

• Regal Cinemas is a leading cinema operator.
• They are committed to delivering the best possible service, cleanliness, and movie-going experience.