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About the Role

The Strategic Account Manager will actively manage and drive sales at strategic accounts in the region, utilizing strategic selling tactics and account management to develop sales plans and close opportunities. The goal is to build customer relationships, increase discretionary sales, promote target solutions, and become a trusted advisor who understands customer operational pain points.

Responsibilities

• Develop and execute account projects that align solutions with client strategic goals.
• Build strong relationships across all levels of client organizations.
• Identify opportunities for process improvement and technical integration that provide value beyond price.
• Author and maintain strategic account documents outlining shared goals and targets.
• Conduct regular business reviews with strategic account management teams.
• Perform whitespace analysis to identify underutilized solution areas.
• Monitor competitive activities and position Lincoln Electric as an indispensable supplier.
• Act as the 'voice of the customer' internally, collaborating with cross-functional teams.
• Manage a high-value portfolio, ensuring high retention and identifying expansion opportunities.
• Advise clients on future-proofing operations by staying ahead of industrial trends.
• Aggressively present and sell advanced solutions, leveraging technical resources.
• Coordinate strategic initiatives to deliver Lincoln’s total value proposition.
• Identify new large and multi-location customers where Lincoln’s value proposition is beneficial.
• Analyze key customer requirements and translate them into advanced solution proposals.
• Develop sales and pricing strategies for assigned strategic accounts.
• Collaborate with technical specialists, product managers, and customer service for seamless support.
• Deploy service assets effectively to ensure customer satisfaction.
• Prepare and submit revenue forecasts, strategic plans, estimates, and market analysis.
• Create comparisons of competitive products and selling techniques.
• Conduct customer research and solicit customer needs.
• Utilize company resources to provide seminars, product demonstrations, and training.
• Attend sales meetings and seminars.
• Maintain accurate records of sales activities, customer interactions, and sales pipeline through CRM.
• Monitor performance against budgeted objectives and modify sales strategies.
• Abide by and support Environmental Health & Safety policies.
• Report to the Ontario Regional Manager regarding sales and marketing activities.
• Conduct general duties, specific projects, and responsibilities as assigned by the Ontario Regional Manager.

Requirements

• Proven track record of exceeding sales targets.
• Proven track record of building strong customer relationships.
• Deep understanding of advanced technology solutions.
• Strategic thinker.
• Skilled negotiator.
• Passionate advocate for Lincoln Electric advanced solutions.
• Must have own vehicle/reliable conveyance and a valid driver's license.

Skills

• Strategic selling tactics
• Account management
• Sales plan development
• Customer relationship building
• Value-based selling
• Negotiation
• CRM software proficiency (Salesforce)

Location

• Toronto

Work Type

• Salary Full-Time

Experience Level

• Minimum 5 years of experience in commercial roles with a focus on large volume target accounts.

Education Level

• Bachelor’s degree in Engineering, Business, or a related field.

Salary/Compensations

• $77,284.00- $96,605.00

About the Company

• Lincoln Electric is a high-performance industrial machinery and technology leader.
• The company helps customers manufacture and maintain vital equipment and infrastructure.
• Lincoln Electric’s innovative solutions enable higher quality and productivity across various processes.
• The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software.
• Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running.
• The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries.
• Lincoln Electric Company of Canada Limited continually seeks to be the undisputed world leader in the arc welding industry.
• The Company takes pride in being the industry’s lowest cost producer and providing applications expertise and solutions.
• Lincoln Electric is committed to the development of new and innovative technologies with value-added products and services.

Equal Opportunity

• Lincoln Electric is an Equal Opportunity Employer.
• We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.