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About the Role
As a Field Service Representative for Beckman Coulter Diagnostics, you will provide outstanding customer service by installing and maintaining diagnostic instrumentation and systems in hospital and laboratory environments. This role is crucial for ensuring our clients receive exceptional support and technical assistance, contributing to our mission of improving patient health through advanced diagnostics.
Responsibilities
- Independently serve customers by performing troubleshooting, repair, installation, validation, and preventive maintenance on designated instrumentation.
- Complete timely and accurate preventive maintenance, field modifications, instrument repairs, and service documentation.
- Deliver exceptional customer service, including technical training on diagnostic products and systems.
- Focus on customer needs and satisfaction, enhancing customer relationships to become a perceived partner.
- Travel throughout the district’s territory and Canada to various client sites.
Requirements
- Technical diploma or higher in Biomedical Engineering Technology or Electronics Engineering Technology, or a related field.
- Minimum of 3-years of relatable experience (field service experience preferred).
- Experience using Hematology instrumentation.
- Hold a valid driver’s license with a clean driving record over the past three years.
- Must be able to travel up to 60% of the time, including overnight travel within the assigned service district and occasionally to other service districts in Canada.
- Ability to lift, lower, and carry up to 50 lbs. unassisted.
- Ability to travel to and from the United States.
- Hold a valid driver’s G license.
- Meet Beckman Coulter’s safe driver criteria in compliance with the Danaher Company Vehicle Policy and vendor credentialing requirements.
- Must be able to undergo annual background checks, immunizations, and required training.
Skills
- Troubleshooting
- Repair
- Installation
- Validation
- Preventive maintenance
- Customer service
- Technical training
Location
- Southwestern Ontario
- Northern Ontario
- Canada
- Remote
Work Type
- Remote
- Field Service
Experience Level
- 3+ years of relatable experience
Education Level
- Technical diploma or higher in Biomedical Engineering Technology or Electronics Engineering Technology, or a related field
Salary/Compensations
- 70,000-90,000 CAD
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
About the Company
- Beckman Coulter Diagnostics is a global leader in clinical diagnostics and an operating company of Danaher.
- We have challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years.
- Our diagnostic solutions are used in routine and complex clinical testing across hospitals, reference and research laboratories, and physician offices worldwide.
- Every hour, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and over three million clinicians annually.
- We enable clinicians to deliver the best possible care through improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
- Learn about the Danaher Business System which makes everything possible.
- Danaher Corporation and all Danaher Companies are committed to equal opportunity.
Equal Opportunity
- Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
- We will ensure that individuals with disabilities are provided reasonable accommodation to access our website, and as applicable participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
- Contact 1-202-419-7762 or applyassistance@danaher.com to request accommodation.