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About the Role

Brooklyn Bridge Park (BBP) is seeking an experienced Operations Manager to oversee the custodial field operation of all 85 acres of the park. This role requires experience in managing multiple staff members and a strong understanding of custodial work, work management systems, and inventory management. The Operations Manager will direct a diverse staff to maintain the highest standards of custodial maintenance.

Responsibilities

Serve as a leader in the custodial operation by inspecting all playgrounds, restrooms, and green space, and implement cleaning schedules and procedures.
Oversee comprehensive cleaning projects that involve pressure washing & restroom deep cleanings.
Work with the Deputy Director of Operations on the development and implementation of a parkwide inspection program for all areas of the park utilizing BBP’s operations asset management systems.
Weekly Organization of the Maintenance & Operation yards.
Work with NYC Parks Enforcement Patrol on day-to-day matters relating to park rules, regulations, safety, security, area closures, and other issues.
Collaborate with the Maintenance and Horticulture heads on snow and ice removal, as well as other seasonal tasks.
Assist with operational needs for all public events and film shoots.
Support staff with cell phone troubleshooting and IT technology proficiency.
Monitor and report on parkwide signage, collaborating on replacement and repair.
Manage the inventory of equipment and consumable supplies used by the Operations team.
Serve in an after-hours, on-call capacity.
Coordinate with the Deputy Director of Operations on conducting staff reviews.
Meet regularly with supervisors and custodians to provide guidance, establish expectations, and build team dynamics.
Develop and implement a framework for a positive visitor experience, including staff interactions and conflict mitigation.
Explore and implement new training and certifications for staff based on required codes and general staff development.
Track and update employee certifications and training programs through BBP’s operations asset management system.
Participate in the staff hiring, onboarding, and offboarding process.
Utilize the work management system to schedule larger tasks for staff and supervisors.
Perform other duties as required.

Requirements

5 Years of supervisory experience with a large staff
2 Years experience in park & recreation settings preferred
Valid driver’s license
Strong verbal and written communication skills
Experience using work management systems
Strong background in custodial field
Detail-oriented, hardworking, and self-motivated
Comfortable working independently or with a team in a park-setting
Must be able to lift 50lbs
Must be comfortable working outdoors in all seasons

Skills

Custodial work
Work management systems
Inventory management
Public space management
Custodial maintenance
Facility maintenance
Cell phone troubleshooting
IT technology
Signage monitoring and reporting
Staff reviews
Conflict mitigation
Training and certifications
Hiring
Onboarding
Offboarding

Location

Brooklyn Bridge Park

Work Type

Full-time
Exempt

Experience Level

5 Years of supervisory experience

Education Level

High School diploma or equivalent preferred

Salary/Compensations

$85,000 / year

Benefits

Affordable healthcare
Retirement plans
Tuition reimbursement
Work-life balance
403B (employee-contributed retirement plan)
Company-funded retirement plan
Paid vacation time (up to 25 days)
Sick days (12)
Paid holidays/float days (15 days annually)
FMLA and other paid leaves (based on eligibility)
Tuition and professional development reimbursement
Medical, dental, vision, Healthcare FSA, Dependent FSA, Commuter Benefits, Life, and Long-term Disability Insurance
BBP vendor discounts at restaurants, food markets, and other eateries
Other corporate discounts on movie tickets, theme parks, and more!

About the Company

Brooklyn Bridge Park (BBP) is a non-profit public benefit corporation of the City of New York, responsible for the stewardship of the park—maintaining its landscapes, maritime infrastructure, and public amenities.
BBP has revitalized a formerly industrial waterfront into a dynamic 85-acre civic space, serving as a model for resilient urban design.
The park provides the community with a beautiful, functional, clean, and safe green space.
Internally, BBP strives to provide a work environment where employees feel supported, respected, and a sense of belonging.
The work environment is welcoming, with hardworking and diverse staff dedicated to building, beautifying, and maintaining the park.
BBP develops and delivers dynamic public programming that weaves together arts and culture, recreation, and environmental education.

Equal Opportunity

Brooklyn Bridge Park is an Equal Opportunity Employer.
Brooklyn Bridge Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.