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About the Role

Spencer Dentistry is a family-friendly, patient-centered, modern dental practice dedicated to providing exceptional care in a welcoming and supportive environment. We are seeking a compassionate, organized, and service-oriented Dental Patient Care Coordinator to join our team. This is an exciting opportunity to become part of a friendly, supportive, and growing dental office. As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative operations of the practice.

Responsibilities

Greet patients warmly upon arrival and assist with check-in procedures.
Manage inbound/outbound calls: schedule appointments, answer inquiries, and support patient needs.
Maintain accurate patient records using Open Dental.
Process patient information, insurance details, and claims according to office policies.
Coordinate with the clinical team to ensure smooth and efficient patient flow.
Support treatment plan coordination and financial discussions, when required.
Complete administrative duties including filing, data entry, email correspondence, and document preparation.
Maintain a clean, organized, and professional front desk and reception area.
Assist with monitoring and ordering office supplies.

Requirements

Minimum 1 year of dental administration experience
Strong knowledge of dental terminology and office procedures.
Excellent verbal, written, and interpersonal communication skills.
Ability to multitask effectively while maintaining accuracy and attention to detail.
Professional presentation, positive attitude, and patient-centered mindset.
Ability to work collaboratively in a busy, team-oriented clinical environment.

Skills

Open Dental software

Location

London, Ontario

Work Type

Full-Time

Experience Level

1 year of dental administration experience

Salary/Compensations

$26.00–$28.00 per hour

About the Company

Spencer Dentistry is a family-friendly, patient-centered, modern dental practice dedicated to providing exceptional care in a welcoming and supportive environment.
We are a friendly and supportive dental office with a positive, collaborative atmosphere.
Spencer Dentistry is conveniently located in a well-established business area within a strip plaza, offering ample parking and easy accessibility for both patients and staff.
We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.