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About the Role

Lead the planning, overlay, and delivery of NFL International Games across the UK and Europe, providing senior operational leadership from initial planning through post-event assessment. This role requires a strong understanding of complex live-event environments and exceptional project management skills to deliver world-class NFL games in Europe.

Responsibilities

• Serve as a senior operational lead on site, providing direction and making real-time decisions throughout planning, event build, Gameday and load out.
• Lead the development and delivery of comprehensive operational overlay plans for NFL International Games at host stadiums.
• Lead stadium transformation, construction and conversion planning, ensuring all requirements are delivered safely, efficiently and to the required NFL standard.
• Develop and manage detailed operational plans, master schedules, construction timelines and event readiness documentation.
• Lead coordination across all internal and external stakeholders, including stadium and city partners, Ticketing, Broadcast, Football Operations, Game Presentation, Security, Marketing, Partnerships and other relevant functions.
• Lead the management and delivery of third-party vendors, including contract deliverables, operational requirements and on-site performance.
• Manage the stadium operations budget, including forecasting, cost control, purchase orders and payments.
• Provide clear operational leadership and decision-making throughout game week, proactively identifying and resolving issues and escalating critical matters where appropriate.
• Support the planning and delivery of sponsor and partner activations within the wider event environment.
• Ensure appropriate health, safety and operational compliance standards are maintained throughout planning, build and event delivery.
• Work closely with relevant stakeholders to develop and implement contingency and risk-management plans.
• Lead post-event debriefs, assessments and reporting, identifying lessons learned and opportunities for continuous improvement.
• Contribute to the development of operational best practices, processes and standards for future International Games and wider NFL events.

Requirements

• Extensive knowledge and proven experience planning and delivering complex, large-scale live events.
• 8+ years' experience working within a stadium, venue, live events or comparable operational environment.
• Demonstrated experience within professional sports, entertainment, major events or complex project planning and delivery.
• Strong project and program management skills, with the ability to manage multiple workstreams, stakeholders and competing priorities.
• Proven experience leading and developing an operational delivery team.
• Experience managing external vendors, contractors and commercial partners.
• Strong understanding of stadium operations, event overlay, event infrastructure and live-event logistics.
• Experience operating in an international or multi-market environment is desirable.
• Knowledge or understanding of American Football and the NFL is desirable.
• Proven experience managing and leading a team of at least three direct reports or equivalent operational resources.
• Ability to provide clear direction, priorities and communication throughout complex event planning and delivery.
• Demonstrated track record of coaching, developing and supporting team members to achieve their full potential.
• Ability to build a high-performing team culture based on accountability, collaboration and continuous improvement.

Skills

• Exceptional organization and time management
• Strong judgment and problem-solving skills
• Ability to manage upwards
• Effective communication
• Strong presentation skills
• Adaptability and resilience
• Exceptional stakeholder management skills
• Ability to influence, negotiate and build trusted relationships
• Collaborative leadership style
• Ability to motivate teams
• Create accountability
• Bring people together around a common goal
• High levels of integrity
• Professionalism
• Personal accountability
• Enthusiastic, proactive and positive approach
• Commitment to delivering the highest standards of operational excellence
• Project management
• Team leadership
• Vendor management
• Budget management
• Risk management
• Contingency planning

Location

• London, UK

Work Type

• Onsite
• Full-time

Experience Level

• Senior
• 8+ years

Education Level

• Degree or equivalent professional experience

Benefits

• Comprehensive benefits offerings

About the Company

• The NFL Event Operations team is seeking an experienced and highly organized Senior Manager of Event Operations.
• This job posting is for a position with one of the NFL’s third-party agency partners that provides services to the NFL.
• The individual selected for this role will be an employee of that third-party agency and not the NFL.
• All compensation, benefits, and other terms and conditions of employment are handled by the agency.
• The assignment to provide services to the NFL will be limited in duration but may be extended for an additional period by agreement between the NFL and the agency.
• NFL Core Values: Respect, Integrity, Team Responsibility, Resiliency.
• NFL Leadership Attributes: Build Talent, Execute, Inspire, Live Our Values, Know the Business, Think Big.
• Talent Attributes: Enthusiastic, proactive can-do attitude, grit, free from ego or entitlement, excels as a relationship builder, eager learner, driven by passion, incredible work ethic, agile mindset.

Equal Opportunity

• The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.