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About the Role
The Private Markets Relationship Manager plays a key role in developing strong client relationships. You will contribute to the design and execution of effective relationship management strategies, supporting the go-to-market plan for clients across asset classes.
Responsibilities
- Support the delivery of ambitious sales targets underpinned by a centralized sales and growth plan to help Alter Domus achieve its commercial objectives in the North America market.
- Create and implement the relationship management plan for your portfolio of clients, actively working on new proposals to build a sales pipeline and increase share of wallet for existing clients.
- Analyze and track KPIs on profitability across your client portfolio, including bad debt recovery and cash collection.
- Build and maintain strong internal and external business networks, driving personal and business growth through collaboration and teamwork.
- Provide advice across all Alter Domus products and services to leverage opportunities for increasing share of wallet with existing clients.
- Participate in new client pitches, collaborating with internal product and other teams to deliver competitive advantage.
- Monitor and drive client satisfaction by engaging continuously with clients to understand their expectations and working with internal teams to ensure Alter Domus fulfills these expectations.
- Keep watch on local and international regulatory updates affecting client industries.
- Actively monitor competitor activities and deliver insight and thought leadership on market trends to anticipate future client needs.
- Maintain sales pipeline data fit for accurate forecasting and reporting by regularly using standard sales tools, review cadences, and processes.
- Diligently record all key contract information, interactions, activities, and other commercially relevant details about accounts or opportunities.
- Promote and build the Alter Domus brand and culture internally and externally, acting as an ambassador and role model to embed Alter Domus Values and promote our Employer Value Proposition.
- Contribute to a strong culture of compliance and risk control to mitigate financial, operational, and reputational risks.
Requirements
- A proven track record in achieving revenue targets.
- Excellent communication and presentation skills (active listening, storytelling, presentation skills, negotiation skills and social selling).
- Client-centric mindset with relationship building experience that leads to increased opportunities with new and existing clients.
- Highly motivated and results driven with consistent achievement of sales targets.
- Autonomous, with strong organizational skills (time management, planning, accuracy in documenting client activities).
- Strong business insight and commercial acumen.
- Strong technical expertise and analytical problem-solving skills.
- Intellectual curiosity and a global mind-set.
- Ability to partner effectively across regions with agility and flexibility.
- Adept at managing competing demands on time, actively prioritizing and remaining calm under pressure.
- Ability to navigate complexity and challenges with confidence and resilience.
- Strong interpersonal skills – influencing and building trust quickly.
- Ability to navigate complexity and ambiguity with confidence.
- Ability to negotiate with tenacity and focus.
- Decisive and persuasive.
- Personal resilience in the context of an international company in high-growth mode.
- Strong commitment to high integrity and ethics.
Skills
- Relationship Management
- Sales
- Client Relationship Management
- Communication
- Presentation
- Active Listening
- Storytelling
- Negotiation
- Social Selling
- Client-Centricity
- Organizational Skills
- Time Management
- Planning
- Business Insight
- Commercial Acumen
- Technical Expertise
- Analytical Problem-Solving
- Intellectual Curiosity
- Global Mind-set
- Agility
- Flexibility
- Interpersonal Skills
- Influencing
- Trust Building
- Negotiation
- Decision Making
- Persuasion
- Resilience
- Integrity
- Ethics
Location
- North America
Work Type
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $150,000 - $210,000
Benefits
- Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
- Support for professional accreditations
- Flexible arrangements
- Generous holidays
- An additional day off for your birthday
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- 24/7 support available from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Additional local benefits depending on your location
About the Company
- As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.
- With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people.
- Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.