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About the Role

The Sales Consultant is responsible for promoting the Company’s products and services by building relationships with new and existing customers to become their most valued and trusted business partner. This outside sales representative utilizes consultative selling techniques to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus is to help customers succeed while achieving sales and profit goals. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement.

Responsibilities

Maintain and identify new sales opportunities within prospective and existing accounts.
Make sales calls and presentations to develop and maintain solid customer relationships to increase sales and category penetration.
Utilize consultative selling techniques, product knowledge, ROI, system tools (Phocas, GForce and Salesforce.com) and sales training resources to effectively target new prospects and market growth opportunities.
Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience.
Regularly consult with assigned accounts regarding new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities.
Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved.
Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms.
Interact and communicate with various internal departments to provide vital information for servicing the customer, including advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information.
Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, and files.
Coordinate with other departments to meet or exceed customer expectations.
Accurately forecast sales results and trends for a specific territory or group of accounts.

Requirements

Bachelor’s degree in Sales, Marketing or Business preferred.
3 - 5 years sales experience with a proven record of sales success and history of accomplishments.
Experience in hospitality or supply/distribution sales preferred.
Experience in relationship sales managing new and existing customer opportunities and up-selling preferred.
Experience with trip planning, territory routing and account prioritization preferred.
Familiarity with general finance concepts is required.
Respond promptly to customer needs.
Solicit customer feedback to improve service.
Identify and resolve problems in a timely manner.
Gather and analyze information skillfully and develop alternative solutions.
Display willingness to make decisions.
Exhibit sound and accurate judgment.
Make timely decisions.
Approach others in a tactful manner.
React well under pressure.
Accept responsibility for own actions.
Follow through on commitments.
Demonstrate exceptional work habits, including punctuality and consistent attendance.
Ensure work and customer requirements are covered when absent.
Computer literacy, including familiarity in handling and maintaining a customer database.
Must maintain a valid driver license and provide proof of current automobile insurance coverage.
If working remote, must have reliable internet connection and required software to ensure timely communications.
If working remote, must have a dedicated workspace free of distractions.
May require evening and weekend work depending on customer needs.

Skills

Excellent communication (verbal and written)
Interpersonal and professional interactive skills
Ability to communicate clearly via email and phone
Effectively present information and respond to questions from management and associates
Capable of working with others in a proactive and constructive manner
Excellent organizational and project management skills
Planning, prioritizing and executing multiple initiatives autonomously
Shifting priorities as necessary
Uses time effectively
Strong in person presentation skills
Negotiation skills
Closing skills with customers and prospects
Ability to think creatively
Solution driven
Active listening skills
Aptitude for processing information and incorporating feedback for interactive business conversations
Capacity to convey ideas effectively
Sell a variety of products
Professional demeanor
Vibrant personality
Ability to instill trust with people
Goal-oriented and driven self-starter
Can work within a team environment
Strive to be the best
Microsoft Office 365 (Word, Excel, Power Point, and Outlook)
Internet navigation
Familiarity with analytical software tools
Familiarity with CRM systems

Location

US-NY-Albany

Work Type

Outside sales representative
Remote (if applicable)
Evening and weekend work

Experience Level

3 - 5 years sales experience

Education Level

Bachelor’s degree in Sales, Marketing or Business preferred

Salary/Compensations

$69,225.00 - $103,840.00

Benefits

Information on Sysco’s Benefits: https://SyscoBenefits.com
May be eligible to participate in the Company’s Incentive Plan.

About the Company

Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of experience serving diverse markets.
Guest Worldwide serves more than 25,000 hotels in over 100 countries.
Guest Worldwide is a wholly owned subsidiary of Sysco – an industry leading, global food and beverage distribution company.
Sysco is the global leader in foodservice distribution.
Sysco has over 71,000 colleagues and a fleet of over 13,000 vehicles.
Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
Sysco offers colleagues the opportunity to grow personally and professionally, contribute to the success of a dynamic organization, and serve others in a manner that exceeds expectations.

Equal Opportunity

Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.