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About the Role

As the Manager of Design at Thrivent, you will be a strategic and compassionate leader responsible for building and nurturing a cross-disciplinary team of UI/UX designers, content specialists, and UX researchers. You will oversee capacity planning and talent management, ensuring optimal team performance while fostering a collaborative environment. Your role involves representing the voice of the user in setting the product strategy and prioritizing product roadmaps, maintaining high design standards, and delivering quality solutions. Effective communication and collaboration with product managers, developers, and stakeholders will be crucial in aligning design initiatives with business objectives and advocating for user-centered design principles throughout the organization.

Responsibilities

Lead and manage a cross-functional design team of product designers, UX researcher and other required design specialists as needed.
Develop processes and approaches for tackling design problems, using known methods and anticipating challenges.
Facilitate engagement with cross-functional teams.
Lead the solution of undefined problem spaces, taking a holistic product experience point of view.
Communicate design rationale effectively using storytelling techniques, building trust with partners and stakeholders.
Communicate at all levels of the organization, demonstrating confidence.
Free resources to drive change by systematically cutting low-return activities.
Use understanding of impact and success metrics to focus and reprioritize efforts.
Collaborate with cross-functional peers, both downward and across the organization, ensuring alignment and fostering long-term relationships.
Recruit, develop, and sustain a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership.
Support and/or develop an environment focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to clients.
Shape and/or support a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.

Requirements

Proven experience in navigating and collaborating with different areas of the enterprise, including Engineering, Product and Business owners, to help prioritize work and identify high impact opportunities for the experience.
Ability to motivate, inspire and organize a team of 5-8 designers and researcher to deliver goals outlined for the portfolio of products the manager oversees.
Manage a team like a business owner making tradeoff and prioritization decisions around how to allocate team members (skill sets and quantity) to meet the goals of the portfolio and products within.
Excellent communication and persuasion skills, with the ability to build trust and establish long-term relationships.
Understanding of impact and success metrics for any given product to focus and reprioritize design efforts to ensure the greatest impact possible.
Ability to collaborate with cross-functional peers and drive change within the organization.
Experience in talent management; including experience in recruiting, hiring, and professional development.
Strategic mindset with the ability to develop processes and approaches for tackling design problems.
Experience working with design systems and agile practices within a product team model.

Skills

Interaction Design
UI/UX Design
Product Design
UX Research
Software Development
Talent Management
Strategic Design Thinking
Financial Services
Wealth Management

Work Type

Full-time

Experience Level

8+ years of experience in a related field
At least 5 years of experience in user experience, interaction design, product design and research in a product development team
At least 3 years with managerial experience

Education Level

Bachelor’s degree or equivalent experience in Interaction Design, UI/UX Design, Product Design, UX Research, Software Development or any combination of education and experience which would provide an equivalent background

Salary/Compensations

$139,455.00 - $188,676.00 per year

Benefits

Various bonuses (including, for example, annual or long-term incentives)
Medical, dental, and vision insurance
Health savings account
Flexible spending account
401k
Pension
Life and accidental death and dismemberment insurance
Disability insurance
Supplemental protection insurance
20 days of Paid Time Off each year
Sick and Safe Time
10 paid company holidays
Volunteer Time Off
Paid parental leave
EAP
Well-being benefits

About the Company

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose.
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives.

Equal Opportunity

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.