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About the Role
The People Operations Specialist, EMEA delivers high-quality, consistent People support and operational governance across multiple countries within the EMEA region, with a focus on the German Market. This role acts as the central gatekeeper for the employee lifecycle, ensuring data accuracy, documentation standards, and operational compliance. It focuses on efficient query management, comprehensive lifecycle documentation, and seamless cross-functional workflows, working closely with the People Success Team.
Responsibilities
- Act as the primary, solutions-focused point of contact for all EMEA People queries via Jira; triage and escalate complex issues to People Generalists or PBPs seamlessly.
- Draft, issue, and track all regional employee lifecycle documentation (contracts, addenda, reference letters, terminations) with 100% accuracy and strict audit readiness.
- Own the end-to-end data integrity in Workday across the full employee lifecycle (onboarding, job changes, offboarding) and manage contingent worker administration and background checks.
- Enforce strict guardrails across HR workflows, ensuring all necessary cross-functional stakeholder approvals (Finance, Comp, Legal) are systematically secured before processing system changes.
- Act as the primary operational pipeline to Payroll, IT, Legal, and Security, shielding Generalists and PBPs from routine administrative ticket-handling.
- Identify recurring query trends or data gaps to optimize internal knowledge bases, updating policies and processes to elevate the overall employee experience.
Requirements
- 3–5 years of experience in HR Operations, People Coordination, or a similar shared-services role, ideally within a fast-paced, high-growth tech or multinational environment.
- Full professional fluency in both English and German (written and spoken) is required.
- A strong, foundational understanding of German labor law and regional HR compliance compliance standards.
- Proven experience working with HRIS platforms (Workday proficiency is highly preferred) and ticketing systems (e.g., Jira) to manage workflows and maintain data integrity.
- A compliance-driven mindset with a sharp attention to detail, a commitment to procedural governance, and a track record of delivering 100% accurate documentation.
- Exceptional communication skills with a personalized, solutions-oriented approach to supporting employees.
- A reliable self-starter who exercises strong judgment—knowing when to act independently to resolve routine queries and when to escalate complex issues.
Skills
- Workday proficiency
- Jira
- German labor law
- HRIS platforms
- Ticketing systems
- Communication skills
- Attention to detail
Location
- EMEA
- German Market
Work Type
- Temporary (initial 6-month contract)
- Possibility for permanent position
Experience Level
- 3-5 years
Education Level
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- Equivalent practical experience with a strong track record in regional HR administration
About the Company
- Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
- Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
- If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
- Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.