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About the Role
Fairmont Austin, a luxury property with 1,048 guestrooms and over 140,000 square feet of meeting space, is seeking passionate individuals to join their innovative hotel team. This is an opportunity to be part of a dynamic environment in a fast-growing market.
Responsibilities
- Offer a professional, friendly greeting and engaging service.
- Understand the Server's tasks in the outlet.
- Understand shift end reports in the outlet and the POS system.
- Assist guests with menu inquiries in an informative and helpful way.
- Demonstrate knowledge of all menu items, garnishes, contents, and preparation methods.
- Adhere to outlet policies, procedures, and service standards.
- Follow all safety and sanitation policies when handling food and beverage.
- Perform other duties as assigned.
Requirements
- Previous service experience is an asset.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Constant standing and walking throughout shift.
- Occasional lifting and carrying up to 20 lbs.
- Occasional kneeling, pushing, pulling.
- Occasional ascending or descending ladders, stairs, and ramps.
Skills
- Communication skills
- Organizational skills
- Interpersonal skills
- Problem-solving skills
Location
- Austin
Work Type
- Part-Time
- Permanent
Benefits
- Paid time off
- Medical, Dental and Vision Insurance
- 401k
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop talent and grow within the property and globally
- Ability to make a difference through Corporate Social Responsibility activities
About the Company
- Accor is a worldwide leader in hospitality.
- We welcome you as you are and offer jobs and brands that match your personality.
- We support growth and learning, ensuring work brings purpose to life.
- Accor offers limitless possibilities for career journeys.
- We imagine tomorrow's hospitality together.
- Our values are: Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
- We are a team of Heartists committed to working together, supporting each other, and providing the best guest experience.
- We strive to make you feel Valued, Feel Sparked, and embody We Are One.
Equal Opportunity
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
- Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V