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About the Role

The Prosper Health Coverage Regional Services Coordinator will increase health insurance enrollment by building relationships with public health offices, medical providers, community-based organizations, small businesses, and Federally-Qualified Health Centers (FQHCs) in a six-county service area. Paid training is provided for required certifications.

Responsibilities

• Organize enrollment events and coordinate on-site enrollment services at various community locations.
• Organize meetings and events to share expertise with community-based organizations and medical provider offices.
• Educate community partner organization representatives on the Marketplace application, health coverage terminology, and plan options.
• Assist with determining client eligibility for Medicaid, CHIP, and Marketplace plans and financial assistance.
• Help clients enroll in health insurance and utilize their coverage to receive care using a trauma-informed approach.
• Establish and maintain expertise in the Affordable Care Act, Medicaid, CHIP, and the Central Texas health delivery system.
• Provide client assistance and support in-person and by phone.
• Follow privacy procedures to protect clients’ personal identifiable information.
• Enter client information accurately in the program database.

Requirements

• Must complete paid training to establish and maintain relevant certifications (including Community Health Worker certification, Certified Application Counselor certification through CMS, and Community Partner Program certification through TXHHS).
• Experience coordinating community programs or services.
• Excellent interpersonal and communication skills.
• Ability to provide superior customer service to clients with diverse identities and needs.
• Ability to self-direct and be effective with independent, remote work in the community.
• Ability to be flexible, learn quickly, and problem-solve.
• Proficiency using standard office computer programs and databases and digital technology.
• Commitment to diversity, equity, and inclusion.
• Access to reliable transportation for traveling across the 6-county service area.

Skills

• Interpersonal skills
• Communication skills
• Customer service skills
• Self-direction
• Problem-solving
• Proficiency in standard office computer programs and databases
• Digital technology proficiency

Location

• Bastrop County
• Burnet County
• Caldwell County
• Hays County
• Travis County
• Williamson County

Work Type

• Remote
• Community-based work

Experience Level

• Experience coordinating community programs or services

Salary/Compensations

• $26/hour

Benefits

• Paid training for all employees
• Mileage reimbursements for work-related travel
• Employer-paid health benefits
• 401(k) investment opportunity
• Employee Assistance Program
• Paid vacation
• Paid holiday
• Paid sick time

About the Company

• Foundation Communities provides an excellent benefits package.

Equal Opportunity

• Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity.