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About the Role
The Program Performance and Planning (PPP) team seeks a Supervising Performance Analyst to support the Graham SLAM youth coaching program, the City-wide Fair Futures model, foster care program, and family support & empowerment program. This role promotes excellence through performance measurement, analysis, documentation reviews, report production, participant feedback collection, and synthesizing information to guide management decisions. The ideal candidate will possess technical knowledge, strong program/data analysis capabilities, and an understanding of how non-profit management decision-making is supported by reliable data.
Responsibilities
- Provide support to program leadership through strategic thinking, planning, and data analysis.
- Partner with program leaders in regular performance meetings to support best practices and insights.
- Supervise four part-time Case Record Reviewers, including co-creating performance goals and coaching.
- Compile data, produce regular outcomes and performance measurement reports, and summarize information.
- Conduct ad-hoc analyses in partnership with program leadership.
- Support the incident review process, high risk case review, and related compliance and safety processes.
- Effectively communicate findings, present data in meetings, and coach program supervisors on data interpretation.
- Partner with program management to identify and develop resources to strengthen programmatic operations.
- Provide ad hoc additional support that falls under PPP functions.
- Perform other related tasks as assigned.
Requirements
- Bachelor's degree required.
- Minimum 3 years of relevant experience.
- Experience working in performance measurement and management.
- Experience conducting quantitative and qualitative data collection and analysis.
- Experience designing and/or conducting surveys, focus groups, and other qualitative data collection methods.
- Excellent quantitative and qualitative data analysis skills.
- Ability to review, analyze, interpret, and succinctly summarize information from diverse sources.
- Mastery of Excel and PowerPoint.
- Dedication to Graham's mission.
- Willingness to travel throughout NYC, as needed.
Skills
- Technical knowledge
- Superior program/data analysis capabilities
- Understanding of non-profit management decision making
- Ability to review, analyze, interpret and succinctly summarize information
- Excel
- PowerPoint
- PowerBI (a plus)
- SQL (a plus)
- Artificial Intelligence tools (a plus)
Location
- 1 PIERREPONT PLAZA SUITE 901 - BROOKLYN, NY 11201
- Downtown Brooklyn
- Upper Manhattan
- Bronx
Work Type
- Full Time
- Primarily remote
- Regular in-person workdays
Experience Level
- Minimum 3 years of relevant experience
- Experience supervising is a plus but not required
Education Level
- 4 Year Degree
- Master’s degree in non-profit management, public administration, business administration, public policy, or related fields preferred
Salary/Compensations
- $71,190.00 - $73,190.00 Salary/year
Benefits
- Performance Based Merit Award program at the end of each fiscal year
- Health insurance
- Retirement plan (403B thrift)
- Career coaching via Bravely
About the Company
- Graham provides life-changing tools and resources for children, young adults and families who face obstacles caused by poverty, racial injustice, and lack of access to educational opportunities, living wage employment, quality healthcare, and affordable housing.
- Graham collaborates with communities and strong partners to create and implement innovative strategies so everyone can lead healthy, joyful, and successful lives.
- The Program Performance and Planning (PPP) team advances a culture of learning, strategic program development, and data-driven performance management.