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About the Role
Responsible for being a trusted and highly valued partner for the seller to escalate, coordinate and translate activities between internal and external partners. Supports sales efforts in the pitch-to-pay process. Creates a Continuity of Care for our agencies that results in a better customer experience. Responsible for providing high-level support to Ad Sales teams, clients and sales partners by providing client/agency research, developing presentations, generation and verification of sales orders, revenue reporting and troubleshooting.
Responsibilities
- Researches, develops and maintains databases of advertiser, ad agency and sales partner contact information and status.
- Owns the direct business with the agency buyer relationship when a client does not want to utilize Ampersand.
- Responds to incoming inquiries, screens for mutual interest and develops sales presentations.
- Coordinates integrated marketing campaigns for advertisers, ensuring client satisfaction and project completion.
- Provides sales and financial reports including revenue reports, sales pulse reports, inventory/schedule/rates/operations requirement reports and other reports as assigned.
- Supports the RFP process from Pitch to Pay.
- Escalates issues between internal partners (Yield, Planning, CM, Legal, Finance) & Agencies/Ampersand.
- Manages the relationship and day-to-day needs of external partners on ad copy and other processes between Effectv and Ampersand.
- Manages Internal Tools to ensure pricing and planning matches sales opportunity (example: SET Reservations / Sports Pricing).
- Manages escalations to Ad Ops such as (solving for missing content, legal approvals, etc.).
- Coordinates with Ad Operations on Ad Copy Resolutions and Problem Solving to ensure campaign delivery.
- Manages CAM Changes – account assignments across sales teams.
- Coordinates the sales efforts - posting/pulsing/UD weight reports and analysis.
- Generates Campaign analytics / customer care reports.
- Serves as client-facing first point of contact for tactical issues or questions on Campaigns.
- Leads special projects and initiatives as assigned.
- Exercises independent judgment and discretion in matters of significance.
- Maintains consistent, punctual attendance, including working nights and weekends, with a variable schedule as necessary.
- Performs other duties and responsibilities as assigned.
- Understands and applies Operating Principles.
- Owns the customer experience, prioritizing seamless digital options and customer advocacy.
- Demonstrates enthusiasm for learning, using, and advocating for company technology, products, and services.
- Collaborates effectively and is open to new ideas to achieve team success.
- Participates in the Net Promoter System by joining huddles, making call backs, and identifying opportunities for improvement.
- Drives results and growth.
- Supports a culture of inclusion in work and leadership.
- Acts ethically in dealings with colleagues, customers, investors, and communities.
Requirements
- Has in-depth experience, knowledge and skills in own discipline.
- Usually determines own work priorities.
- Acts as a resource for colleagues with less experience.
- Possesses a Bachelor's Degree or a combination of coursework, experience, or extensive related professional experience.
- Has 5-7 Years of Relevant Work Experience.
Skills
- Communication
- Pipeline Management
- Planning
- Taking Initiative
Experience Level
- 5-7 Years
Education Level
- Bachelor's Degree
Salary/Compensations
- $85,368.83 - $128,053.24
Benefits
- Best-in-class Benefits
- Options, expert guidance, and tools personalized to support physical, financial, and emotional well-being.
About the Company
- Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible.
- We help brands connect with their audiences on every screen using advanced data, technology, and premium video content.
- Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising.
- Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.
Equal Opportunity
- Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.