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About the Role

The Senior Analyst, Laboratory Optimization role drives laboratory efficiency and profitability for Aspen Dental branded practices by leveraging data analysis and operational insights to support practice owners in making informed decisions. This role partners with Field Operations and key Laboratory stakeholders to advise on operational planning, supporting Aspen's aggressive growth goals.

Responsibilities

• Analyze data to drive improvement and produce regular KPI scorecards/dashboards, ensuring relevant data is shared.
• Assist internal and customer teams in identifying, planning, and implementing continuous improvement projects that tie to strategic business priorities to produce savings and process improvement.
• Provide weekly, mid-month, and month-end reporting packages (including Territory, Division, and POP Level reporting packages, AspenLabs Utilization and Value in Cabinet metrics) to key stakeholders.
• Provide lab related data and data analysis and recommendations to lab stakeholders based on trends.
• Build partnerships with Lab stakeholders and Implementation teams to drive Lab initiative prioritization and continuously deliver operational excellence.
• Partner with the Lab leadership to share feedback, trends, and opportunities for coaching at the operational field level.
• Drive end-to-end continuous improvement to achieve denture KPI goals.
• Provide strategic feedback and coaching to office teams to drive initiative performance.
• Develop job aids, email templates, and stakeholder-specific reporting decks (e.g., practice-level performance updates) to support field and lab team execution.

Requirements

• Detail Oriented.
• Experience managing across matrix for execution with strong problem-solving skills focused on identifying solutions for customers.
• Financial and analytical skills required.
• Excellent verbal and written communication skills.
• The ability to balance multiple, high priorities initiatives simultaneously.
• The ability to conduct up to 10-15% domestic travel.

Skills

• Experience using AI to drive efficiency and analysis.
• Experience using PMO software’s such as Monday.com and Smartsheet.
• Experience using the Microsoft Suite, including but not limited to Executive Level Summary ppt decks, functional ppt decks, and excel workbooks.

Location

• Chicago, IL (Fulton Market)
• East Syracuse, NY
• Remote

Work Type

• Hybrid
• Remote
• On-site

Experience Level

• Senior Analyst

Education Level

• Bachelor's degree is preferred.

Salary/Compensations

• Base Pay Range if based in Chicago: $90,000-105,000

Benefits

• Paid time off
• Health
• Dental
• Vision
• 401(k) savings plan with match

About the Company

• The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health.
• Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone.
• TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care.
• Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

Equal Opportunity

• If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees