Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Help unlock the full potential of the cannabis plant and its ingredients, making them accessible to people. As a Process Automation Manager, you will be responsible for the processes that drive our growth across all business areas, with a focus on the Customer & Patient Journey. You will analyze bottlenecks, design automations, and connect systems to ensure tasks run smoothly, contributing significantly to the efficient scaling of our group with multiple entities without increasing manual work with each growth step.

Responsibilities

Analyze existing company-wide processes, identify bottlenecks, and define clear requirements and success criteria.
Elevate manual, recurring tasks through standardization, clear rules, and automation.
Strategically implement AI where it provides genuine added value.
Develop and implement automation solutions across the entire Sanity Group, with a special focus on the Customer & Patient Journey (e.g., data transfers, task routing, enrichment, documentation, or notifications).
Connect systems hands-on using APIs and Webhooks, including Microsoft Power Automate, Alumio, Salesforce, Business Central, Power BI, Shopify, and Klaviyo.
Drive efficient growth by understanding how a multi-entity scale-up functions and designing processes that directly impact revenue and customer experience.
Take end-to-end responsibility for projects, from ideation through testing, rollout, documentation, monitoring, and continuous improvement.
Create concise documentation and ensure workflows are effectively utilized and understood by teams.

Requirements

Degree in engineering, computer science, natural sciences, or equivalent practical experience.
Solid experience with automation tools such as n8n, Make, or Zapier, understanding the core principles.
Hands-on approach to problem-solving, delving into complex issues until a clean solution is found.
Solid technical understanding of APIs, Webhooks, and structured data.
Strong process thinking to identify automatable and standardizable steps.
Understanding of LLMs and their practical application (prompting, quality control, reliability/context).
Ability to navigate and efficiently operate within a complex system landscape including CRM, ERP, BI, shop, and marketing tools.

Skills

Process analysis
Automation design
System integration
API integration
Webhook integration
AI implementation
LLM understanding
Prompt engineering
Data enrichment
Task routing
Documentation
Monitoring
Continuous improvement
Power Automate
Alumio
Salesforce
Business Central
Power BI
Shopify
Klaviyo

Location

Berlin

Work Type

Flexible working hours
Remote work (2 weeks per quarter, 4 weeks in Q1, EU or non-EU)

Experience Level

Mid-level

Education Level

Degree in engineering, computer science, natural sciences, or equivalent practical experience

Benefits

Flexible working hours
Innovative and agile work environment
Uncomplicated interaction with flat hierarchies and short decision-making paths
Open culture with room for initiative and ideas
Fair pay based on qualifications and experience
Internal and external development opportunities
Error culture ('Fail fast')
Remote work option
Support for USC membership or Deutschland Ticket, or mobility subsidy (€49)
Discounts on vaay products and avaay merchandise
Team events & Corporate Volunteering

About the Company

The Sanity Group aims to improve the quality of life for people in Europe through the sensible use of cannabinoids.
We believe nature holds untapped potential for healthier living.
Our focus includes cannabinoid-based medicines, wellbeing, and cosmetic products.
We also research new medical devices, innovative dosage forms, and technological products to advance infrastructure.

Equal Opportunity

We are committed to equal opportunities and welcome everyone.
If you require any adjustments to the application process, please let us know.
We encourage individuals to apply even if they do not meet every single listed requirement, as we value potential.