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About the Role

The Technician is responsible for assisting with the installation, deployment, maintenance, and support of enterprise IT infrastructure, including network equipment, wireless systems, and physical access control systems. This position offers hands-on experience with enterprise networking, infrastructure technologies, and physical security systems, along with mentorship and opportunities for professional growth.

Responsibilities

• Assist Systems Engineers with the installation, configuration, and deployment of enterprise network infrastructure, including Cisco and Cisco Meraki switches, wireless access points, firewalls, and related equipment.
• Rack, mount, cable, and organize network and server equipment within IDFs, MDFs, and data centers while maintaining exceptional cable management standards.
• Assist with infrastructure upgrades, technology refreshes, equipment replacements, and enterprise deployment projects.
• Perform firmware updates, and hardware replacement activities under the direction of Systems Engineers.
• Assist with network testing, connectivity verification, and basic infrastructure troubleshooting.
• Maintain accurate documentation, including network equipment inventories, installation records, rack elevations, cable schedules, and project documentation.
• Follow established engineering standards, documentation practices, safety procedures, and change management processes.
• Collaborate with Systems Engineers, Associate Systems Engineers, Project Managers, vendors, and contractors to ensure successful project completion.
• Provide professional customer service and communicate effectively with clients and team members.
• Travel throughout the five boroughs of New York City and HQ located in Long Island to support infrastructure installation, maintenance, and engineering projects.

Requirements

• Associate’s degree in Information Technology, Electronics, Networking, or related work experience.
• 1–2 years of experience supporting IT infrastructure, networking equipment, or related technologies.
• Basic understanding of TCP/IP networking, switching, wireless networking, and structured cabling.
• Familiarity with Microsoft Windows operating systems and computer hardware.
• Experience using hand and power tools for equipment installation and cable management.
• Strong mechanical aptitude and attention to detail.
• Excellent organizational, communication, and teamwork skills.
• Ability to read technical documentation, equipment layouts, and installation instructions.
• Ability to lift 10 pounds or more and transport equipment and safely use ladders when required.
• Valid driver’s license and reliable transportation.
• CompTIA A+, Network+ or equivalent entry-level certification.
• Familiarity with Cisco or Cisco Meraki networking solutions.
• Experience patching Cat6/Cat6A and fiber optic cabling.
• Familiarity with access control, surveillance, audiovisual, or low-voltage systems.

Skills

• Networking
• Wireless Systems
• Physical Access Control Systems
• Cisco
• Cisco Meraki
• Switches
• Wireless Access Points
• Firewalls
• Cable Management
• Firmware Updates
• Hardware Replacement
• Network Testing
• Troubleshooting
• Documentation
• Microsoft Windows
• Computer Hardware
• Hand Tools
• Power Tools
• Mechanical Aptitude
• Attention to Detail
• Organizational Skills
• Communication Skills
• Teamwork Skills
• TCP/IP Networking
• Structured Cabling
• Cat6/Cat6A Cabling
• Fiber Optic Cabling
• Access Control Systems
• Surveillance Systems
• Audiovisual Systems
• Low-Voltage Systems

Location

• Hauppauge, LI
• New York City (five boroughs)

Work Type

• Full-time
• Flexible work schedule

Experience Level

• 1-2 years

Education Level

• Associate’s degree in Information Technology, Electronics, Networking, or related work experience.

Salary/Compensations

• Competitive salaries

Benefits

• Medical and dental plans
• Company paid vision and short and long term disability plans
• Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
• 401K with employer match
• Tuition reimbursement
• Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
• Company paid life Insurance
• Paid holidays and vacation
• Technical certification gift card rewards program

About the Company

• CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years.
• Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work.
• We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast.
• Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.
• We are a growing IT company; a great place to start and grow your career!
• Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success!

Equal Opportunity

• Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
• To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.