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About the Role

The Aquatics Program Specialist provides direct leadership in initiatives to deliver a superior member experience. This role involves implementing strategies to increase membership, retention, satisfaction, and philanthropic contributions, with a minimum of 50% dedicated to program development in Aquatics Leadership.

Responsibilities

• Develop, implement, monitor, and evaluate processes and systems impacting member experience in aquatics programs.
• Support supervisors in developing or modifying Aquatic programs and events, setting long-term and short-term goals aligned with the strategic plan.
• Research, monitor, and evaluate trends in Aquatic Leadership programs.
• Deliver programs in alignment with the YMCA of Greater Toronto's Mission, Vision, values, goals, and practices, ensuring YMCA Aquatics best practices are followed.
• Deliver Aquatic Leadership Programs and lead the YMCA Aquatics Quality process, including audits.
• Act as the Pool Operator as outlined in the Ontario Health Regulations 565.
• Ensure the safety of all members, property, and staff by following established Workplace Health & Safety practices and procedures.
• Be responsible for stocking and ordering First-Aid Supplies.
• Monitor the safety of all activities and programs.
• Support supervisors in maintaining relationships with the Life Saving Society.
• Recruit, coach, and develop a team of volunteers, staff, and participants for aquatic leadership courses.
• Build relationships with members and seek opportunities to share the YMCA story.
• Educate members and guests on the YMCA as a Charity.
• Assist with scheduling and logistics of Aquatic Leadership courses and events.
• Assist supervisors in determining long-term and short-term goals for aquatic programs.
• Provide leadership and support as a member of the Centres’ senior staff team.
• Act as an effective Service Leader and Acting General Manager as required.
• Participate in task groups, special assignments, and opportunities that further the Association mission, vision, and strategic initiatives.
• Connect with community and external organizations, and other YMCAs to participate in a community of practice for group fitness program development, measurement, and design.
• Other duties as assigned.

Requirements

• Diploma or Degree in Recreation Leadership, Kinesiology, Physical Education or related field preferred.
• Minimum of 2 years’ experience delivering aquatics programs.
• Certifications in National Lifeguarding Service Award, Life Saving Society FA Instructor, Life Saving Society Lifesaving Instructor; YMCA Swim Instructors certification, YMCA Trainer and Life Saving Society IT preferred.
• Other Recognized Swim Instructor Qualification (Red Cross, LSS).
• Valid Standard First Aid and CPR Level C certification OR Intermediate First Aid and CPR level C certification issued by a WSIB approved provider prior to the first day of work is required.
• Current WHMIS certification preferred.
• Previous experience in development and implementation of new programs an asset.
• Demonstrated leadership skills developed through progressively responsible experience.
• Ability to encourage, motivate staff and volunteers, acknowledge and appreciate contributions.
• Proficiency with computer software including Excel, Outlook, etc.
• Well-developed interpersonal, and relationship building skills.
• Ability to establish rapport and excellent communication with members, staff and volunteers.
• Excellent written communication skills.
• Commitment to diversity, equity, inclusion and building a sense of belonging.
• Flexibility regarding assigned hours of work, including days, evenings and weekend.
• Commitment to the YMCA’s Mission, Vision and Values.
• Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs.
• Understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services.
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter.
• Job offers are contingent on the successful completion of a Police Records Check.
• A Vulnerable Police Records Check is required within the first four months and every three years thereafter.
• Legally entitled to work in Canada.

Skills

• Aquatics Program Development
• Member Engagement
• Leadership
• Program Implementation
• Trend Analysis
• Health & Safety Practices
• Volunteer Management
• Staff Coaching
• Relationship Building
• Interpersonal Communication
• Written Communication
• Diversity, Equity, Inclusion
• Belonging
• Excel
• Outlook

Location

• Cooper Koo YMCA HF

Work Type

• Salaried Contract
• Full-time

Experience Level

• Minimum of 2 years’ experience delivering aquatics programs
• Progressively responsible experience

Education Level

• Diploma or Degree in Recreation Leadership, Kinesiology, Physical Education or related field preferred

Salary/Compensations

• $51,040

Benefits

• Total compensation package

About the Company

• The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities.
• We are committed to helping our employees reach their full potential and are recognized as a great place to work.
• We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.
• Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services, such as health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors.
• Our 2025–2030 strategic plan, Greater Together, outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

Equal Opportunity

• The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging.
• We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team.
• As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.
• If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.