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About the Role
As an Ambassador of Davidoff of Geneva since 1911, the Sales Associate is expected to be instrumental in the sales efforts within the store, and insure that each client receives the highest levels of personalized service. Service will include, but not be limited to, excellent knowledge and demonstration of products and accessories; personal product consultation, and development and maintenance of their customer client database. Embrace Company goals by taking ownership in and responsibility for commitments and standards and achieving monthly sales goals, perform routine operational tasks as assigned by the General Manager, and maintain overall appearance of the store.
Responsibilities
- Meet monthly sales goals
- Develop and maintain customer relationships
- Provide personalized client service
- Demonstrate product knowledge
- Maintain the appearance of the store
- Perform routine operational tasks
Requirements
- Associate's degree or equivalent from a two-year college or technical school
- One to two years of luxury/tobacco retail sales experience
- Proficient in computer use and POS systems
- Ability to work varied hours, including nights, weekends, and holidays
- Professional appearance and demeanor
Skills
- Sales skills
- Clientele/customer development
- Customer focus
- Relationship building
- Product knowledge (cigars, pipes, accessories)
- Client database management
- Visual merchandising
- Communication (verbal and written)
- Computer proficiency
- Foreign language skills (preferred)
Experience Level
- Luxury/tobacco retail sales experience
Education Level
- Associate's degree
About the Company
- Davidoff of Geneva since 1911