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About the Role

Small Door offers membership-based veterinary care, reimagining the veterinary experience with exceptional care, 24/7 telemedicine, and transparent pricing in stress-free environments. We are expanding across the East Coast with continued growth plans.

Responsibilities

• Diagnose and treat pets with illnesses and injuries and counsel clients in pet care.
• Directly manage, mentor, and develop a team of 1–5 doctors, fostering engagement and growth.
• Partner with Regional Medical Director and Talent team to recruit, onboard, and retain top-tier veterinary talent.
• Collaborate with Ops on doctor scheduling to ensure clinical coverage.
• Uphold Small Door's culture and values to the practice team and to our members.
• Serve as the clinical point of contact for escalated medical questions or concerns.
• Ensure that service accessibility aligns with member needs.
• Uphold Small Door’s hospitality standards in all client interactions.
• Mentor, manage and oversee doctors relating to their clinical skills and individual performance metrics.
• Partner with the Practice Manager to support a positive, collaborative approach between the Member Experience and the Medical Team.
• Collaborate with Nursing Leadership to foster an environment of open communication, continuous learning, improvement, and excellence.
• Monitor practice financial performance and work with leadership to achieve budget targets and revenue goals.
• Manage controlled substances, review practice orders of drugs and supplies, and ensure DEA standards are met.
• Ensure compliance with medical protocols and regulatory requirements.

Requirements

• Doctor of Veterinary Medicine (DVM) or equivalent with an active state and DEA license.
• 5+ years of experience in the field.
• Takes a professional approach, with excellent interpersonal skills, and a strong communicator.
• Committed to practicing the highest standard of medicine and upholding the code of ethics.
• Leader with experience managing a team and interest in mentoring veterinarians.
• Thrives in team-oriented environment.
• Champions growth and innovation by inspiring your team, driving performance, and leading change with vision and resilience.
• Has a ‘glass half full’ attitude and a sense of humor!

Skills

• Veterinary medicine
• Team management
• Mentoring
• Recruiting
• Onboarding
• Client communication
• Medical protocols
• Regulatory compliance
• Financial performance monitoring
• Controlled substance management

Location

• New York City
• Boston
• Washington DC
• Maryland
• Virginia

Work Type

• Full-time

Experience Level

• 5+ years of experience

Education Level

• Doctor of Veterinary Medicine (DVM) or equivalent

Salary/Compensations

• $195,000 - $215,000
• 12-20% Performance bonus potential (bringing your total comp up to $230,000+ based on performance)

Benefits

• Opportunity for equity ownership
• Health, dental + vision insurance
• 401K (plus company match)
• We never ask doctors to sign non-competes
• Upward mobility and growth opportunities
• 4 weeks of paid-time off
• 12 weeks of parental leave (100% paid)
• 4 company holidays
• Commuter benefits and Monthly Health & Wellness stipend
• Costs covered for license renewal and liability insurance fees
• Dues covered for AtDove membership and subscriptions for VIN and Plumbs Pro
• Discounted veterinary care for your furry family

About the Company

• Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike.
• We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free.
• We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast.
• Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026.

Equal Opportunity

• Small Door is proudly committed to creating a diverse, inclusive and equitable workplace.
• We encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.