Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Salesforce Engineering Lead role.
Rezi rewrites your resume against Worldpay's job description. Free.
Tailor your resume to this Salesforce Engineering Lead role.
Rezi rewrites your resume against Worldpay's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Salesforce Engineering Lead posting at Worldpay — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Salesforce Engineering Lead posting at Worldpay — free, in seconds.
About the Role
Lead the strategic direction, delivery, and operational excellence of the enterprise Salesforce ecosystem. Build and lead a high-performing engineering organization delivering secure, scalable, and innovative solutions supporting the end-to-end customer lifecycle. Accountable for engineering strategy, organizational capability, product delivery, workforce planning, budget management, and platform performance across various Salesforce technologies.
Responsibilities
- Define and execute the engineering strategy for the Salesforce platform.
- Lead multiple engineering teams, managers, technical leads, developers, administrators, QA resources, and platform specialists.
- Establish and manage engineering KPIs, OKRs, scorecards, and operational metrics.
- Own resource planning, workforce strategy, organizational design, succession planning, and talent development.
- Manage engineering budgets, vendor relationships, consultancy engagements, and offshore delivery partnerships.
- Drive delivery excellence across multiple products, programs, and platform initiatives.
- Partner with Product, Architecture, Operations, and Business leadership to define roadmaps, priorities, and investment plans.
- Champion engineering best practices including DevOps, CI/CD, automation, observability, resilience, and secure development principles.
- Build and maintain a high-performance engineering culture focused on accountability, collaboration, innovation, and continuous learning.
- Ensure platform stability, availability, scalability, and security while managing risk, technical debt, and operational performance.
- Lead major incident management, service improvement initiatives, and operational governance activities.
- Drive the adoption of emerging Salesforce technologies including Agentforce, AI capabilities, Data Cloud, automation, and advanced analytics.
- Establish governance frameworks that balance agility, quality, compliance, and risk management.
- Develop leadership capability within the organisation through coaching, mentoring, and career development programmes.
- Represent Salesforce engineering within executive leadership forums, providing regular updates on delivery, risks, platform performance, and strategic initiatives.
Requirements
- Minimum 10+ years of technology experience, including 5+ years leading large-scale Salesforce engineering organizations or platform teams.
- Significant experience managing managers and leading multiple engineering teams across complex enterprise environments.
- Proven track record delivering large-scale Salesforce programs and platform transformations.
- Experience establishing engineering operating models, governance structures, and delivery frameworks at enterprise scale.
- Demonstrated success managing budgets, financial planning, vendor contracts, and resource forecasting.
- Experience developing engineering KPIs and operational performance frameworks focused on quality, reliability, delivery, and customer outcomes.
- Strong understanding of enterprise architecture principles, security requirements, compliance obligations, and technology risk management.
- Experience leading geographically distributed teams across multiple time zones and locations.
- Strong commercial acumen with the ability to balance strategic priorities, resource constraints, and business outcomes.
- Exceptional stakeholder management and executive communication skills with the ability to influence senior business and technology leaders.
- Experience leading organizational change, transformation programs, and technology modernization initiatives.
Skills
- Sales Cloud
- Service Cloud
- Experience Cloud
- Agentforce
- Data Cloud / Data 360
- MuleSoft
- Salesforce Platform Services
- CI/CD
- DevOps
- Quality Engineering
- Site Reliability Engineering principles
- Release Management
- Agile Product Delivery
- Salesforce certifications
Location
- global
Work Type
- full-time
Experience Level
- Senior leadership
- 10+ years of technology experience
- 5+ years leading large-scale Salesforce engineering organizations or platform teams
About the Company
- In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment.
- It's our responsibility to deliver fully comprehensive solutions to provide optimal efficiency to our people, clear data insights and a simple-to-use, friendly Salesforce platform.
- As Salesforce Engineering Director, you will be responsible for leading the teams and capabilities that underpin one of the organisation's most strategic technology platforms.
- You will drive engineering excellence, shape the future roadmap, and ensure our Salesforce ecosystem continues to evolve in line with business growth and customer expectations.
- Our role is to bring new ideas to the operation, staying at the cutting edge of Salesforce's roadmap whilst delivering secure, scalable, and high-quality solutions at enterprise scale.
- Globalpayers think like a client, act like an owner and win as one team.
- We’re curious and innovative – always finding better ways to deliver impact.
- We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.