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About the Role

As a Principal Associate, reporting to the Manager, Third Party Management, you are a first line execution leader who partners with business customers and stakeholders and management to ensure you and your team provide the best leverage to Capital One in the third party space while mitigating associated third party risks. This will include adherence to Capital One’s Third-Party Risk Management policies and relevant regulatory requirements. In addition, you have deep expertise and market knowledge within various categories to support our technology-focused business to ensure that our third-party arrangements provide Capital One with a competitive advantage through optimum pricing structures, strong negotiation skills and rationalization.

Responsibilities

Serve as the primary third party manager in the execution of third party management activities to an assigned portfolio, accountable for supporting team members in building third party relationships, managing risks, negotiating contracts, and improving effectiveness
Ensure comprehensive oversight of all assigned third party relationships services
Collaborate closely with cross-functional teams including enterprise, customer, legal to support business customer outcomes
Implement strategic plans that align with business intent and market trends; leveraging broad market data, insights and competitor information to support informed decision making
Manage third party and business intent deliverables to the established policies, standards, procedures, and processes related to third party management
Participate in key management forums and contribute to continuous improvement and/or best practices.
Build strong relationships with both internal stakeholders and third parties to ensure that business objectives are met
Leverage industry knowledge and seasoned negotiation and influencing skills to support pricing and third-party service level commitments outcomes
Manage multiple priorities with various stakeholders with an acute appreciation for deadlines impacting speed to market for Capital One products or services
Be an effective change agent through the execution of plans and fulfillment activities
Develops plans or strategies to drive innovation with the objective of creating efficiency

Requirements

At least 5+ years of experience in either third party management/vendor management, supply chain, relationship management, sourcing or procurement within the financial services industry
At least 5+ years experience working in a cross-functional environment, ensuring business and stakeholder expectations are effectively managed
Strong market knowledge within different sourcing and supplier management categories relevant to the credit card business to include deep negotiation, communication, contract and influencing skills with the ability to optimize on pricing structures
Deep understanding of OSFI Guideline B-10, E-21
Proven ability to navigate ambiguity, prioritize effectively in a fast-paced environment, and utilize critical thinking to drive efficiency
Exceptional communication and presentation skills, with a track record of effectively influencing senior stakeholders

Skills

Third party management
Vendor management
Supply chain
Relationship management
Sourcing
Procurement
Negotiation
Communication
Contract management
Influencing
Critical thinking
Presentation skills

Location

Toronto, Ontario, Canada

Work Type

Hybrid

Experience Level

Principal Associate

Education Level

Bachelor’s degree in Business, Management, Technology or engineering preferred
Supply Chain Management Professional (SCMP) or Certified Third Party Risk Professional (CTPRP) designation considered to be an asset

Salary/Compensations

$108,900 to $124,300

Benefits

Full coverage for spouses, domestic partners and dependents
One-time Work From Home allowance
Up to $3,000 in mental health coverage
Up to $5,000 in annual tuition subsidies

About the Company

For 30 years, we’ve been on a mission to change banking for good.
We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated.
We’re driven by what’s possible, leveraging the power of data and technology to empower innovative solutions, inspire one another to dream boldly, and take transformative ownership of decisions and outcomes that directly impact millions of Canadians.
Every challenge is an opportunity to lead from the front, working together toward a shared vision that extends far beyond banking.
We balance high-performance with investment in your long-term success, ensuring you have the support you need to do your best work.
Here, you’ll take full accountability for your path, upskilling through hands-on experience and mentorship, to turn your curiosity into a career built on your own terms.
We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes.
Capital One Financial is made up of several different entities.

Equal Opportunity

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com.
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.