Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

At Austin Veterinary Emergency & Specialty (AVES), we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of this continued growth, we’re hiring for multiple positions across departments. We’re seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.

Responsibilities

Act as a direct representative of the AVES technical staff.
Ensure that the AVES Neurology staff create a professional work environment that strives to provide the highest quality of care to our patients.
Maintain a professional demeanor and ensure that the staff have a safe, confidential, reliable person that can mediate and resolve situations of conflict.
Ensure that all Neurology staff are fulfilling their duties in the designated roles throughout the workday.
Ensure that all Neurology staff portray exceptional inter/intradepartmental and client communication.
Provide technical support as needed and spend a moderate amount of time on primary Neurology case management.
Review technician training binders for progress and completion on technical duties.
Review and assign new goals monthly to each employee.
Monitor professional development and skill level of all department staff via initial (60 days) and annual performance reviews.
Delegate daily responsibilities for department staff including tasks lists during slow days.
Review end of shift check lists daily to ensure equal share of cleaning duties amongst staff.
Coordinate and direct monthly departmental meetings and relay information to staff.
Facilitate frequent meetings with shift leads to trouble shoot challenges and frustrations and provide feedback on leadership skills.
Engage doctors frequently to obtain real time feedback on departmental functionality and flow and potential concerns regarding department staff.
Develop department staff work schedules to meet daily, weekly, and holiday support requirements for the hospital.
Collaborate with manager for people calling in sick or late to work.
Collaborate with manager/supervisors to provide adequate coverage to the hospital.
Interview, hire, train, review and terminate department staff.
Ensure that department staff follow appropriate policies and procedures.
Assure that regular generation, review, and updating of standard operating procedures (SOP’s) occurs as needed (no less than semiannually).
Collaborate with Education Department and facilitate continuing education for department staff.
Ensure appropriate inter and intradepartmental communication.
Contribute to creation of hospital cleaning schedule with other supervisors.

Requirements

High School Diploma or equivalent
At least 2 years+ of supervisory or lead veterinary technicians experience required
Culture builders—team players eager to promote trust, collaboration, and a positive work environment.
Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience.
Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!

Skills

Proficient and project confidence with both technical skills and interpersonal communication.
Remain levelheaded and approach challenging situations in a proactive, problem-solving manner.
Recognize problems with the work environment but also provide creative solutions.
Excellent multi-tasking ability and be able to juggle technical and managerial duties.
Excellent communication and follow through on all assigned tasks and requests in a timely manner (and meet all deadlines provided).

Location

Austin, TX

Work Type

Full Time
Days
Occasional Weekends required

Experience Level

2 years+ of supervisory or lead veterinary technicians experience

Education Level

High School Diploma or equivalent
Licensed Veterinary Technicians (LVT) preferred but not required

Salary/Compensations

$28 - $35/hr.

Benefits

401(k) with matching
Health, Dental, and Vision insurance
Health Savings Account (HSA) / Flexible Spending Account (FSA)
Life and Disability insurance
Paid Time Off (PTO) and Holidays
Employee Assistance Program and Discounts (including Pet Discount)
Professional development and tuition assistance
Uniform stipend
Retirement plan

About the Company

Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most.
As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.
We’ve relocated to a brand-new, 45,000 square foot, state-of-the-art facility.
This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.
Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience.
We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day.
You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street.
You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Equal Opportunity

Ethos is an Equal Opportunity Employer.
Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
All employment is decided based on qualifications, competence, merit, and business need.