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About the Role

The Cleaning Operative role involves working with a team to safely and efficiently clean apartments and common areas to the required standards. Responsibilities include operating cleaning machines, maintaining cleanliness and safety, and presenting a professional image.

Responsibilities

• Use of various cleaning machines including scrubber dryers, rotary scrubbers, pressure washers, and vacuum cleaning machines.
• Follow all departmental procedures and schedules.
• Adhere to the property sustainability plan regarding waste/recycling, including emptying bins and cleaning them when necessary.
• Comply with all health and safety procedures, including COSHH, machinery check sheets, and PPE.
• Ensure the safe disposal of waste and sharps as per policy.
• Communicate and liaise with team leaders and colleagues for smooth department operation.
• Maintain sanitary areas to the required standard and replenish supplies.
• Report any maintenance defects related to the building and its fixtures.
• Clean all publicly accessible areas.
• Perform bi-weekly apartment refreshes.
• Report any maintenance issues inside apartments to the team leader and Resident Service Manager.
• Sweep, mop, and clean floors (inside and outside).
• Clean public and staff toilets (male and female).
• Clean low-level windows, glass, and wipe brass.
• Clean walls, signage (internal and external), stairs, stairwells, and lifts.
• Clean staff rooms, facilities, offices, risers, kitchens, external entrances, perimeters, and walkways.
• Clean corridors and back-of-house areas.
• Clean barriers, coffee machines, fixtures, and fittings.
• Complete daily forms to support work carried out.
• Clear tables quickly and efficiently.
• Attend meetings and training on operational-related subjects.
• Comply with all work-related health and safety regulations.
• Wear all personal protective equipment.
• Undertake any further duties as requested by supervision/management.
• Deliver consistently high standards of customer service.
• Possess good knowledge of building facilities and processes to handle customer queries, complaints, and compliments.
• Be aware of building facilities and house rules.

Requirements

• 1 to 3 years of proven experience working as a cleaner.
• Knowledge of cleaning chemicals, storage, and disposal methods.
• Excellent customer care skills.
• Ability to handle heavy equipment and machinery used in cleaning following all manual handling policies.
• Self-motivated with the ability to identify and complete needed tasks without direct supervision.
• Good communication skills.
• Flexible/supportive team player.
• Smart and well-groomed appearance meeting uniform standards.

Skills

• Confident/friendly disposition
• Ability to handle heavy equipment and machinery
• Manual handling policies
• Self-motivated
• Good communication skills
• Team player
• Cleaning chemicals knowledge
• COSHH policies and procedures knowledge

Work Type

• Part-time

Experience Level

• 1-3 years

Education Level

• Cleaning-related qualifications (desirable)

Salary/Compensations

• £14,500.00

Benefits

• Refer to Benefits Booklet for more information.