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About the Role
The Revenue Manager, Food & Beverage is responsible for driving the hotel’s strategic vision through a Total Revenue Management approach, with a primary focus on Food and Beverage. The role supports overall revenue goals by promoting revenue growth and improving forecasting accuracy, working collaboratively with multiple departments.
Responsibilities
- Monitor key performance indicators across F&B outlets, establish benchmarks, develop revenue-maximizing strategies, and evaluate outcomes.
- Support evaluating group and catering business to ensure we are maximizing revenues and profitability in food & beverage.
- Develops and executes F&B pricing strategies and menu engineering by analyzing demand factors, sales mix, profit margins, and guest preferences to optimize product placement, maximize revenue, and drive profitability in alignment with the hotel’s strategic vision.
- Champion for the Restaurant Revenue Management program within the hotel, actively promoting a culture of total revenue management.
- Identify opportunities to optimize seat occupancy and meal duration while maintaining the hotel and venues’ positioning as a destination of choice within the region and locality.
- Develop and execute strategies to maximize function space utilization and its contribution to total hotel revenue.
- Manage outlet reservation systems configurations, including flow controls, turn times, booking policies, and etc., to maximize table and seat occupancies.
- Stay current with industry trends and developments, supporting special projects and identifying new F&B-related revenue opportunities.
- Prepares competitive analyses, reports, and presentation materials for weekly Revenue and F&B meetings, as well as other required reporting for key stakeholders.
- Generate and maintain accurate F&B-related Revenue Management reports, serving as primary analytical resource across F&B and affiliated departments.
- Explore and enhance automation efforts in reporting and analytical tools.
- Collaborates with key F&B leadership to drive accurate forecasting and long-term financial projections, ensuring performance within acceptable variances.
- Prepare materials for weekly Revenue and F&B strategy meetings.
- Ensure timely and accurate completion of all required reporting, including month-end commentary, strategic budget planning, marketing plans, and performance tracking and analysis of all F&B-related revenue streams.
- Collaborate on the development of training and incentive programs aimed at increasing average check and enhancing colleague engagement, while maintaining excellent guest satisfaction.
- Perform ad-hoc tasks, analysis, and reporting for senior leadership as needed.
- Collaborates with the Marketing team to update the commercial planning calendar and measure KPIs for key initiatives.
- Assist in managing table availability and inventory across all channels, communicating strategies and restrictions to operations teams.
- Act as the F&B systems expert for Avero, RM, Point-of-Sale, and reporting platforms, by supporting system maintenance, including inventory loading and restriction management, demand forecasting, and daily system checks.
- Maintain strong relationships with GRC to ensure the call center is always up to date with accurate hotel’s F&B information.
- Cultivate and manage relationships with hotel clients and to support the hotel brand’s positioning and image.
- Perform other duties as assigned.
Requirements
- Strong communication skills, both verbal and written
- Dynamic can-do attitude
- Strong analytical skills and attention to detail
- Strategic thinking with a proven ability to mobilize theory into action
- Advanced knowledge and experience in Microsoft Office, particularly Excel
- Ability to learn new programs as required
- Possessing the trait of being organized and multi-tasking
- Ability to manage multiple projects under time constraints and within given deadline
- Excellent communication and organizational skills
- Maintain confidentiality of proprietary information and protect company assets
- Effectively deal with guests and other team members
- Present a professional and polished appearance
- Ability to work cohesively as part of a team
- Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Skills
- Avero
- OpenTable
- Ideas G3
- Opera PMS
- Opera Cloud OSEM
- Microsoft Office
- Excel
- Revenue Management
- Food & Beverage Management
- Hotel Operations
- Forecasting
- Data Analysis
- Pricing Strategies
- Menu Engineering
- Function Space Utilization
- Reservation Systems
- Reporting Platforms
- Point-of-Sale Systems
Location
- Toronto
Work Type
- Full-Time
- Permanent
Experience Level
- Minimum two years’ experience in food & beverage or rooms revenue management
- Leadership experience in Food & Beverage management preferred
Education Level
- Bachelor’s degree in Hotel Management, Accounting, Finance, or Mathematic preferred
Salary/Compensations
- $70,320 - $85,905
Benefits
- Free Meals: Healthy meals on us every shift.
- Travel Discounts: Sweet deals at Accor hotels worldwide.
- Dry Cleaning: Free dry-cleaning for your work gear.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
- Level Up: Unlock new career heights with exciting growth paths.
About the Company
- For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
- Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
- Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told.
- Join us in creating our next chapter with your story.
- Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
- Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
- Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
- As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
Equal Opportunity
- At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
- We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
- As an Equal Opportunity Employer, we provide equal access to opportunities.
- We welcome applications from all qualified candidates.