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About the Role

FIRST is a global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. We manage over 37,000 events and projects annually across 110 countries for over 130 brands, specializing in Fortune 500 companies.

Responsibilities

• Coordinate venue sourcing, site visits, and space bookings to support high-profile roadshow events.
• Oversee financial bill backs, database updates, and client registration for smooth roadshow operations.
• Support the team with venue sourcing.
• Provide full administrative support to a large team of Roadshow Event Coordinators.
• Support the team with database management (Plan-It) when required for Roadshows.
• Arrange all bill backs for client accommodation.
• Attend group events and manage delegate registration.
• Maintain and update roadshow team directories for hotel sales, reception, concierge, and account services contacts.
• Schedule hotel site visits and hotel meetings held on-campus.
• Keep a log of all site visits and attendance at events.
• Book on-campus conference space and set up dial-ins when required.
• Manage weekly calendar and distribution.
• Support onboarding new team members.
• Support the team with ad hoc requests/projects.
• Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork).

Requirements

• 1+ year’s experience including any relevant internship experience.
• This role would suit an entry-level graduate or an individual with prior experience working in a corporate environment.
• Restaurant/Hotel/Venue background preferred.
• No Investment Banking/Roadshow experience is required.
• A self-starter who is motivated, proactive and always solutions orientated.
• Attention to detail/accuracy is vital.
• Ability to multi-task and prioritise.
• Enjoys working as part of a team and works collaboratively.
• Competent with Microsoft office, particularly Word and Excel.
• Good communication skills (verbal and written).
• Confident, driven and motivated to succeed.
• Flexibility to work outside normal business hours as required.

Skills

• Microsoft Office
• Word
• Excel
• Communication skills (verbal and written)

Location

• Global Opportunities
• London
• New York
• Singapore

Work Type

• Embedded teams
• Corporate Campus operations
• Full-Service Agency

Experience Level

• Entry-level graduate
• 1+ year’s experience

Benefits

• Private Medical Insurance with BUPA from day one
• 28 Days Annual Leave PLUS Bank Holidays
• Personal Volunteer Day
• 20 Days of Sick Pay each Year
• Enhanced Parental Leave (Maternity & Paternity)
• Wellness Stipend
• Complimentary access to Headspace, Rocket Lawyer & Maven
• Life Insurance
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Season Ticket Loan
• Mobile Phone Allowance
• Pension Scheme Enhancements
• Discretionary Bonus Structure

About the Company

• FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services.
• For 30 years, we have utilised three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
• Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specialising in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.
• Consistently recognised for excellence, recent honours include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
• Learn more at www.firstagency.com

Equal Opportunity

• FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
• FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
• All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
• We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics.
• If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.