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Secure Medicaid and other relevant benefits.
Interview and screen individuals for needs and program eligibility.
Assist individuals in maximizing community integration and normalization.
Provide leadership in coordinating resources.
Refer individuals to community and social support services.
Provide transitional care and linkage, including follow-up from inpatient and other settings.
Support individuals in navigating complex healthcare and social service systems.
Offer support to individuals and families toward achieving their goals.
Advocate for needed services.
Provide on-site crisis intervention and skill teaching when other services are unavailable.
Monitor and follow up on contacts and activities to ensure services align with treatment plans and address individual needs and wellness recovery goals.
Monitor progress by collaborating with the individual, their family, service providers, and other relevant entities.
Consult with collaterals, with client permission, to improve individual outcomes and assist with goals.
Take a lead role in collaborating with service providers for continuity of care.
Prepare and maintain consumer records according to departmental procedures.
Develop services to meet client needs when no appropriate services exist or are inadequate.
Report emergencies and concerns to supervisor/manager/director and work toward resolution.
Perform other duties as assigned to meet consumer and department needs.
Adhere to agency policies and procedures.

TARGETED CASE MANAGER at Citizen Advocates, Inc.

TARGETED CASE MANAGER